What the hell does this mean??????/

[vizionblind]

All of a sudden my cd-rom nor ANY cd-rom doesnt work in XP. I have this message


Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

 

[DomZ]

If I were you and I had this situation, I would try to remove the CDRW, reboot into windows, shutdown replace the cdrw and see if it works.

 

[zytariuk]

Did you install EZ CD Creator 4.xx and/or 5.xx? My friend had the exact same problem.

 

[mrstatzer]

make sure you have the cdr windows xp patch and also the xp compatibility patch for easy cd creator if you are running that software.

 

[Slikkster]

This is a common occurence with CDROMs and CDRW's in both Windows 2000 and Windows XP, and the fix is simple, too. What happens is certain software places information in a registry key that Windows 2K/XP doesn't like. Once you delete the info and reboot, your CDROM devices should work just fine.

You need to go into the registry and find the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Now, once you see it, on the right hand side will be a bunch of settings. Look for one OR both of the following values: "UpperFilters" and "LowerFilters".

Remove the Upperfilters and Lowerfilters values completely. Again, you might only have one of those, e.g. UpperFilters. Or, it could be just LowerFilters.
But you definitely have at least one of them. Delete the UpperFilters and/or Lowerfilters value(s).

Now, close regedit and reboot. Your drive should be fine with no error message(s).

 

[DaiShan]

if the above doesn't work, I had a similar problem, but I simply went through device manager and found that the cd drives had been disabled somehow and went back and enabled them.

 

[vizionblind]

slikster, excellent, thank you.

 

[Slikkster]

Glad to help.