Dear Free Subscriber,
I?m writing to inform you of certain measures we have adopted that are unlikely to affect most of Juno?s free subscribers, but that are expected to affect a portion of those free subscribers who place the heaviest demands on our resources. As a new subscriber to our free service, you have not yet established enough of a usage history to determine whether your use of the service will place you in this category. For this reason, these measures are not expected to have any immediate effect on your own use of Juno?s free service. Because they could affect you at some future point, however (for example, if your usage of the free service over the coming days or weeks were to suggest that you are, or are likely to become, one of the heavier users of our free service), we strongly encourage you to carefully read the remainder of this message.
By way of background, although most subscribers to our free service use that service in a way that?s consistent with the expectations on which our current business model is based, we have found that some make such heavy use of the service that they impose a disproportionate burden on our technical, human, and financial resources. (In a recent quarter, for example, statistics showed that just five percent of the users of our free service accounted for more than half of the total number of hours this service was used to access the Web.) We have thus implemented certain measures designed to encourage the heavier users of our free service to alter their usage patterns, upgrade to one of our billable services, and/or participate in other revenue-generating activities that might help us cover the higher costs they cause us to incur.
While the details of these measures may change over time, examples might include (but may or may not be limited to) the display of additional advertising to heavier users and, perhaps more significantly, the prioritization of access to our free service according to usage levels and/or other factors. Such prioritization mechanisms may make it more difficult, for example, for one of the heavier users of our free service to establish or maintain a Web connection, particularly during those hours when overall usage tends to be highest, than would be the case for a free subscriber whose usage pattern is more typical. The criteria used for such prioritization among Juno?s free subscribers may include overall usage levels, specific usage patterns, the particular telecommunications carrier serving the subscriber in question, the subscriber?s participation in certain programs that generate additional revenues for Juno, and/or other factors, and may (or may not) change over time, in each case as determined in the sole discretion of Juno?s management. It is not currently anticipated, however, that such prioritization mechanisms will affect a subscriber?s use of the Juno e-mail system to send or receive e-mail messages.
Let me once again emphasize, however, that unless you turn out to be one of our heavier users, the measures described above are not currently expected to have any effect on your use of Juno?s free service. We are delighted to have you as a free subscriber, and very much appreciate your use of the Juno service.
Sincerely,
Charles Ardai
President and CEO, Juno Online Services, Inc.
NOTE: JUNO?S FREE SERVICE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, AND JUNO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SERVICE. JUNO RETAINS THE RIGHT TO IMPOSE ADDITIONAL REQUIREMENTS FOR OR RESTRICTIONS ON THE USE OF JUNO?S FREE SERVICE; TO MAKE ANY OTHER CHANGES WITH RESPECT TO THE OPERATION, CHARACTERISTICS, OR USE OF THE SERVICE; AND/OR TO TERMINATE THE AVAILABILITY OF THE SERVICE TO SOME OR ALL USERS; IN EACH CASE, WITHOUT NOTICE, AND AT ANY TIME, IN ITS SOLE DISCRETION.
Lol, what a joke. Guess I won't be running this 24/7. Priorities... how ridiculous.
Ok, no 'get off your lazy bum and get enough $ to pay for a real ISP' flames please. Just stating what they just sent me.
I?m writing to inform you of certain measures we have adopted that are unlikely to affect most of Juno?s free subscribers, but that are expected to affect a portion of those free subscribers who place the heaviest demands on our resources. As a new subscriber to our free service, you have not yet established enough of a usage history to determine whether your use of the service will place you in this category. For this reason, these measures are not expected to have any immediate effect on your own use of Juno?s free service. Because they could affect you at some future point, however (for example, if your usage of the free service over the coming days or weeks were to suggest that you are, or are likely to become, one of the heavier users of our free service), we strongly encourage you to carefully read the remainder of this message.
By way of background, although most subscribers to our free service use that service in a way that?s consistent with the expectations on which our current business model is based, we have found that some make such heavy use of the service that they impose a disproportionate burden on our technical, human, and financial resources. (In a recent quarter, for example, statistics showed that just five percent of the users of our free service accounted for more than half of the total number of hours this service was used to access the Web.) We have thus implemented certain measures designed to encourage the heavier users of our free service to alter their usage patterns, upgrade to one of our billable services, and/or participate in other revenue-generating activities that might help us cover the higher costs they cause us to incur.
While the details of these measures may change over time, examples might include (but may or may not be limited to) the display of additional advertising to heavier users and, perhaps more significantly, the prioritization of access to our free service according to usage levels and/or other factors. Such prioritization mechanisms may make it more difficult, for example, for one of the heavier users of our free service to establish or maintain a Web connection, particularly during those hours when overall usage tends to be highest, than would be the case for a free subscriber whose usage pattern is more typical. The criteria used for such prioritization among Juno?s free subscribers may include overall usage levels, specific usage patterns, the particular telecommunications carrier serving the subscriber in question, the subscriber?s participation in certain programs that generate additional revenues for Juno, and/or other factors, and may (or may not) change over time, in each case as determined in the sole discretion of Juno?s management. It is not currently anticipated, however, that such prioritization mechanisms will affect a subscriber?s use of the Juno e-mail system to send or receive e-mail messages.
Let me once again emphasize, however, that unless you turn out to be one of our heavier users, the measures described above are not currently expected to have any effect on your use of Juno?s free service. We are delighted to have you as a free subscriber, and very much appreciate your use of the Juno service.
Sincerely,
Charles Ardai
President and CEO, Juno Online Services, Inc.
NOTE: JUNO?S FREE SERVICE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, AND JUNO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SERVICE. JUNO RETAINS THE RIGHT TO IMPOSE ADDITIONAL REQUIREMENTS FOR OR RESTRICTIONS ON THE USE OF JUNO?S FREE SERVICE; TO MAKE ANY OTHER CHANGES WITH RESPECT TO THE OPERATION, CHARACTERISTICS, OR USE OF THE SERVICE; AND/OR TO TERMINATE THE AVAILABILITY OF THE SERVICE TO SOME OR ALL USERS; IN EACH CASE, WITHOUT NOTICE, AND AT ANY TIME, IN ITS SOLE DISCRETION.
Lol, what a joke. Guess I won't be running this 24/7. Priorities... how ridiculous.
Ok, no 'get off your lazy bum and get enough $ to pay for a real ISP' flames please. Just stating what they just sent me.
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