Solution 8: Update the video card driver.
Many video card manufacturers frequently update their software drivers. You may have an outdated video card driver even if you recently purchased the video card. Contact the video card manufacturer for an updated driver or download one from the manufacturer's website. (To determine the manufacturer of a video card, view the card's properties in Device Manager.) You can often determine if the video driver is outdated by changing the color depth and resolution of the video card or by disabling graphics hardware acceleration.
Solution 9: If your video card has less than 128 MB of RAM, consider updating it.
For optimum performance in Photoshop, use a video card with more than 128 MG of RAM.
Solution 10: Reduce or disable hardware acceleration in Windows.
Reducing or disabling hardware acceleration may temporarily resolve problems caused by older video card drivers.
To disable or reduce graphics hardware acceleration in Windows XP:
1. Choose Start > Control Panel > Display.
2. Click the Settings tab.
3. Click Advanced.
4. Do one of the following:
-- To disable hardware acceleration, move the Hardware acceleration slider to None.
-- To reduce hardware acceleration, move the Hardware acceleration slider to a setting between None and Full.
5. Click Apply and then click OK to accept the new setting and close the dialog box.
6. Restart Windows and Photoshop.
To disable or reduce graphics hardware acceleration in Windows 2000:
1. Choose Start > Settings > Control Panel.
2. Double-click Display, click the Settings tab, and then click Advanced.
3. Click the Troubleshooting tab.
4. Do one of the following:
-- To disable hardware acceleration, move the Hardware acceleration slider to None.
-- To reduce hardware acceleration, move the Hardware acceleration slider to a setting between None and Full.
5. Click OK to accept the new setting, and then click OK to close the Display Properties dialog box.
6. Restart Windows and Photoshop.