• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

What is this program running on my PC ?

S

spideyontheweb

Junior Member
Hi

I was checking the Services tab on my Task Manager and I find this program (zdfchhpxzuugca) which I cannot stop even with administrator control. Its the first program in the image.

Its a Dell 501x laptop (64bit) with windows 10 and Kaspersky. I have never seen this in the past.

Can anyone help me find out what it is and how to disable it.

Many Thanks

abi5y1.png
[/IMG]
 
Search your computer and also the Registry for that string and see what comes up.
 
Seba said:
Search your computer and also the Registry for that string and see what comes up.
Click to expand...

Thanks. Nothing on search. But regedit search gives this info !
Location is in SysWOW64 and properties says it is a Sver file - kepfzqq
What do I do next?
6puogj.png
[/IMG]
 
Last edited:
Now look at the properties of that file kepfzqq.exe, located in C: \Windows\SysWOW64 to see what info can you gather. Maybe you can identify some program that you installed. If not, it could be some unwanted program.
 
Seba said:
Now look at the properties of that file kepfzqq.exe, located in C: \Windows\SysWOW64 to see what info can you gather. Maybe you can identify some program that you installed. If not, it could be some unwanted program.
Click to expand...

The original location of the file is kepfzqq.exe and properties says its a Sver file. I cannot open the file or get anything else or even disable it.Strange :thumbsdown:
 
It's highly likeable that it is a 3rd party program, that was installed in the background of another installation process ( this happens a lot for software downloaded from free websites).

The best course of action you can take is to make a backup of your registry and delete all the entries of the specified program. If it breaks something on your computer u have the backup. Also delete all the cache from your browsers
 
pcgeek11 said:
Malwarebytes
Bitdefender

Run these and allow them to clean whatever they find.
Click to expand...

This.

Run a full scan using malwarebytes! If it's spyware or a virus, MB will certainly detect it.
It could be anything from a bitcoin miner or crypto virus to some harmless crapware.
 
Last edited:
run in this order:

rkill
jrt
Malwarebytes
adwcleaner

Thats not normal. You have malware. Malware commonly has gibberish names like that. If this fails run combofix and hope for the best, back up all your files before doing any of this.
 
If you have the nerve you can stop the service as follows after you see what info is available on it.
To get info you can run services program. Go search/ type services/ click on services/ go to zdfchhpxzuugca and single left click. You should get info on the service shown on the left and options to stop start and so on. A right click lets you look at properties. If computer works after you stop or disable it, the next step is to delete the registry item.
Jim
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top