Originally posted by: cmetz
A lot of it is simply that a T1 service is considered "business class" with costs and support to match. In practice, a SDSL line from UUNet is going to be better than a T1 from Crazy Bob's ISP & Bait Shop. I can't tell you how many folks I see with T1s to random nobody ISPs who have tons of trouble, much more so than a Covad.Net SDSL line would have.
Originally posted by: Sahrin
Originally posted by: cmetz
A lot of it is simply that a T1 service is considered "business class" with costs and support to match. In practice, a SDSL line from UUNet is going to be better than a T1 from Crazy Bob's ISP & Bait Shop. I can't tell you how many folks I see with T1s to random nobody ISPs who have tons of trouble, much more so than a Covad.Net SDSL line would have.
I'm just here to speak on behalf of Crazy Bob's ISP & Bait Shop. Crazy Bob's has some of the best webternet hosting around. Crazy Bob has crazy prices! Crazy Bob must be crazy to sell you people T1's at the prices he does, so before he goes back to the loony bin, you best be gettin' your dial on!
Originally posted by: DainBrammage
I didnt see that anyone mentioned one of the mosrt important things....
T1's are federally regulated by the FCC and if the circuit gores down the provider has 4 Hours to have it up and running. If inay other types goes down your at the mercy of the company.
Yes, please. Because it surely isn't the case nor have I ever heard of this in 12 years being in telco.DainBrammage, please cite a source for that.
Originally posted by: Homerboy
Its simply wrong.
How can you regulate how quick something gets fixed?
Ive been in the telco business for sometime myself, even selling T1+ for many of those years and I have never heard of such a thing.
Urban legend I think![]()
Originally posted by: DainBrammage
I didnt see that anyone mentioned one of the mosrt important things....
T1's are federally regulated by the FCC and if the circuit gores down the provider has 4 Hours to have it up and running. If inay other types goes down your at the mercy of the company.
Originally posted by: spidey07
haha! The only certainty in telco is...
"no trouble found" is an appropriate closure for a problem.
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Originally posted by: SpunkyJones
Originally posted by: spidey07
haha! The only certainty in telco is...
"no trouble found" is an appropriate closure for a problem.
![]()
You forgot "Cleared while testing"
Originally posted by: Diaonic
Originally posted by: DainBrammage
I didnt see that anyone mentioned one of the mosrt important things....
T1's are federally regulated by the FCC and if the circuit gores down the provider has 4 Hours to have it up and running. If inay other types goes down your at the mercy of the company.
Not sure about the federally regulated stuff, but I know when my circuits go down, verizon is on the phone within an hour letting me know. Who knows if they are fixing the problem. But they are atleast telling me about it.
I appreciate it, since we have 3 techs for 11 buildings.
Most teclo's advertise "proactive notification of line troubles". What this really means is that if they feel like it, they'll notify you if they know there's going to a planned outage. Never once in my 3 years of dealing with telco's in a business dedicated-circuit environment has any teclo ever called me to tell me "hey, there's a problem with your circuit, we're working to fix it." Or "we see your circuit is down, did your equipment fail?" I'm always on the phone with them first, and their usual response after I tell them it's down is "Hmmm...why yes, you're right, it is down isnt it?" Um...yeah. "proactive notification" is a bunch of marketing crap, and a 1hr response time to have them call you and tell you the line is down is even worse.
DUDE!!!!! I got no freakin' carrier!!!!! What do you mean no trouble found!!!! Is this red alarm here to amuse you? Does that mean no trouble found? So red now equals "no trouble found?!" Don't you understand the fundamentals of telco??? Green, good. Red, bad. Now fix it...probably a bad card in the CO. Should I troubleshoot your circuit some more for you!!!!??
Originally posted by: Boscoh
Originally posted by: Diaonic
Originally posted by: DainBrammage
I didnt see that anyone mentioned one of the mosrt important things....
T1's are federally regulated by the FCC and if the circuit gores down the provider has 4 Hours to have it up and running. If inay other types goes down your at the mercy of the company.
Not sure about the federally regulated stuff, but I know when my circuits go down, verizon is on the phone within an hour letting me know. Who knows if they are fixing the problem. But they are atleast telling me about it.
I appreciate it, since we have 3 techs for 11 buildings.
An hour? Jeez. When any of my circuits go down, I know the second it happens. It's usually a race to see which goes off first, my phone with a screaming user on the other end, or my pager letting me know what went down.
Most teclo's advertise "proactive notification of line troubles". What this really means is that if they feel like it, they'll notify you if they know there's going to a planned outage. Never once in my 3 years of dealing with telco's in a business dedicated-circuit environment has any teclo ever called me to tell me "hey, there's a problem with your circuit, we're working to fix it." Or "we see your circuit is down, did your equipment fail?" I'm always on the phone with them first, and their usual response after I tell them it's down is "Hmmm...why yes, you're right, it is down isnt it?" Um...yeah. "proactive notification" is a bunch of marketing crap, and a 1hr response time to have them call you and tell you the line is down is even worse.