Originally posted by: stogez
I am guessing they just image the drive using one of the many backup utilities. You could try Norton Ghost or Acronis TrueImage. I personally prefer Acronis but they're both great.
Originally posted by: IsLNdbOi
The recovery disk utilities that come with these laptops make bootable recovery disks. What brand laptop did you get? Are you just trying to make a system restore disk that will restore the laptop to the same state it was out of the box? Or are you trying to make an image or backup of your system after you've set everything up the way you like it?