What happens when something that's supposed to be delievered overnight doesn't come overnight?

Syringer

Lifer
Aug 2, 2001
19,333
3
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I overnighted something through UPS on the 23rd to try and get it there by the 24th (UPS guy said it should've arrived by 10:30am that day), but my recipient said never arrived. I'm guessing it should come by tomorrow, I hope.

This is from Northern California down to Santa Barbara, so there weren't any weather problems to stop it..so is there anything that can be done about it?

Edit: This is the tracking info I get:

12/24/2004 11:09:00 AM THE RECEIVER IS ON A HOLIDAY. DELIVERY WILL BE ATTEMPTED WHEN THE RECEIVER RETURNS;PACKAGE WILL BE DELIVERED NEXT BUSINESS DAY-NO SATURDAY GUARANTEE GOLETA (SANTA BARB), CA US

What does that mean? How do they know the receiver is on a holiday? She was home that day..