The story is tooo long to tell, but I got out of it before it was too late. The warning sign was there. I had to write them a legal letter the last time I sent in a rebate in order to get them to send my rebate in a timely fashion. And after that, I swore never again to use them. I found them when they were known as The Rebate Company(?). They had so little then, but I was curious and tried their high priced items. Then a transition took place before I ever got my rebate. They became CyberRebate. They claimed that the information from The Rebate Co. was not available for them. I had to write them over and over and over because each time they would only answer one question. I screamed at them the last time and expressed myself very formally. They finally took care of everything and profusely apologised. They promptly sent cheques. Then came the next set of rebates that they delayed disbursement. When everything was taken care of, I stopped making purchases there. It wasn't too long before the business failed. I kept giving thanks, as everything happens for good. If they had treated me as a customer correctly the first time, I would have purchased more from them, in spite of how overpriced the items were.