What do you tell family/friends when they ask if they should get the extended warranty?

pyonir

Lifer
Dec 18, 2001
40,855
319
126
Depends on the family member, and product (the manufacturer's warranty is sometimes fine).
 

DaveSimmons

Elite Member
Aug 12, 2001
40,730
670
126
Originally posted by: RaynorWolfcastle
check manufacturer's warranty, re-evaluate
Exactly. For example I was considering getting a $400 Sharp DVD recorder to copy old tapes and laserdiscs and replace my VCR, and it only comes with a 90 day warranty. I'd certainly advise someone spending that much to consider spending extra to get at least a 1-year warranty.
 

Lifer

Banned
Feb 17, 2003
1,948
0
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you can't really vote in this poll because there's a lot of factors.

- who the person is and how likely they are to break things
- the type of product
- the length of original warranty
- the cost of the extended warranty (as a percentage of the product price)
- the brand and how reliable it is
 

civad

Golden Member
May 30, 2001
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I took a course in school ; and in one of the topics we learnt how businesses make more money by offering these warranties.
If one buya a electronic iteh from say, Sony; I dont think one would ever need an extended warranty..

Its better to spend a few $ extra over the product itself than the warranty. The products get outdated by the time you bring them home anyways..
 

everman

Lifer
Nov 5, 2002
11,288
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Originally posted by: civad
I took a course in school ; and in one of the topics we learnt how businesses make more money by offering these warranties.
If one buya a electronic iteh from say, Sony; I dont think one would ever need an extended warranty..

Its better to spend a few $ extra over the product itself than the warranty. The products get outdated by the time you bring them home anyways..

Well actually a recent Sony HDTV model has had issues with the bulbs supplied with them, and if you happened to be out of warrenty you're screwed. (around 2-300 for a replacement) So big ticket items like that I'd get at least a one year extension.
 

rgwalt

Diamond Member
Apr 22, 2000
7,393
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It depends on the price of the item and the cost of the warantee. If they can buy the extended plan for less than $1 a month, then I tell them to go for it.

R
 

civad

Golden Member
May 30, 2001
1,397
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0
Well actually a recent Sony HDTV model has had issues with the bulbs supplied with them, and if you happened to be out of warrenty you're screwed. (around 2-300 for a replacement) So big ticket items like that I'd get at least a one year extension.

The mention of Sony was just as example.. but, that makes me think: the extended warranty for big-ticket items is going to be high in many cases. In that situation; is it worth it?
I guess so. But for an electronic item costing $ 300 or so, bought an year ago; its today's price is probably going to be $ 200 or so ( maybe even less; ) is it worthwhile then?
 

StageLeft

No Lifer
Sep 29, 2000
70,150
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i wrote sometimes cause I'd MAYBE sometimes recommend it - like I should have on my PS2 and xbox :)(), but pretty much always an ext warranty is a waste of money. That's a statistical fact.
 

Chu

Banned
Jan 2, 2001
2,911
0
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Originally posted by: pyonir
Depends on the family member, and product (the manufacturer's warranty is sometimes fine).

Laptops/PDA's : 100% Yes. Almost any laptop owner will tell you this.

Everything Else : No
 

patrick409

Senior member
Aug 13, 2003
233
1
0
only on laptops have i ever recommended an extended warranty, but I also haven't bought any big ticket items other than computers.
 

0roo0roo

No Lifer
Sep 21, 2002
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84
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close family-depends. if its a laptop or something prone to breaking..maybe
others-leave them to their own decision. if it breaks, they will resent u a little
 

TallBill

Lifer
Apr 29, 2001
46,017
62
91
The only thing worth getting an extended warranty on is a computer, because they WILL without a doubt break multiple times during the 3 year warranty. But, if buying instead of building, all my friends/family goes with a major manufacturer which comes standard with 3 year warranty.
 

Mark R

Diamond Member
Oct 9, 1999
8,513
16
81
I'm not a great fan of extended warranties - I remember my parents bought a midi stereo system about 10 years ago - it was expensive.

They were convinced to get the 5 year extended warranty - it cost nearly 50% more than the actual product itself!

As it turned out, the stereo system was an Aiwa which had intractable problems with the CD player - it was repaired about 6 times over 5 years. Each time it didn't really make a lot of difference. In the end I fixed it myself, by adjusting a couple of pots on the laser module. Since then it's been fine for 5 years.

Being in the UK however, I think I'm quite lucky. Retail law in the UK is quite strong. If for example, I bought a £400 DVD-recorder and it breaks 1 month after the manufacturer's 90 day warranty expires, I can go back to the shop and ask for a repair/replacement. As long as I could argue that it would be reasonable to expect a £400 DVD-recorder to last more than 4 months without breakdown, then the retailer is legally obliged to repair/replace at their cost.

Of course, few consumers know this - so retailers continue to sell warranty protection, to customers who already have this proteection under law.
 

Dulanic

Diamond Member
Oct 27, 2000
9,957
581
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It really depends, we all know money is made off of them, the question comes in which can you afford more.... to repair/replace the item or the extended warranty. Lately it is pretty much up to consumer if they want a warranty or not, since most things are down to 90 days now. I will never answer that question... because if I say no, and it breaks guess who their mad at now.
 

nageov3t

Lifer
Feb 18, 2004
42,808
83
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friends/family: yes if they're not tech-savvy, because I won't feel like helping them out with it
myself: yes, but only if it's a a) expensive, and b) something that I don't think I'd be capable of fixing myself (laptop, hd-tv, etc)