What do you do with a broken Trinitron?

flavio

Diamond Member
Oct 9, 1999
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Should I throw it out? It'd be nice if it was under warranty, but my girlfriend bought it and can't find the reciept anywhere. I'm not sure if it's worth getting fixed or not.

It's a 19" Sony CPD-420GS monitor
 

cremator

Senior member
Sep 21, 2001
643
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go ahead and send the recept and the monitor and the girlfriend to my house...all will work out
 

flavio

Diamond Member
Oct 9, 1999
6,823
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It's about 2 1/2 years old and it just won't power on anymore. I had thought maybe it was just the power button and I could fix it myself but I took it apart and there a cages inside of cages inside of cages that I would have to take apart just to get to the power button.
 

GrumpyMan

Diamond Member
May 14, 2001
5,780
266
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You should try to call Sony and see what they say. At least they can tell you where the nearest service center for Sony is where they can give you an estimate for repair or even if it's worth repairing.
 

GoodRevrnd

Diamond Member
Dec 27, 2001
6,801
581
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That's a sweet monitor, I just bought one of those. Anyway, if all else fails drop it off a damn or something similar.
 

vailr

Diamond Member
Oct 9, 1999
5,365
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Sony has a repair/don't repair policy based on age of the monitor. My 2 year-old CPD-E200 is "too old to repair, we'll ship a brand-new one for $50 more than you can buy a new one for at Best Buy". Your CPD-420GS is probably new enough to warrant repairing, however.
Sony phone number for technical support is 800-326-9551.
 

Mavrick007

Diamond Member
Dec 19, 2001
3,198
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They can age the monitor based on manufacturing date, and this can be found from serial number so that they might warranty it even if you don't have a receipt.
 

flavio

Diamond Member
Oct 9, 1999
6,823
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76
I did open it...see above.

I talked to Sony now and they told me to send it in but I need a reciept. Since I can't find it anywhere I thought I'd call the place I bought it from. That was Onsale.com which is now Egghead/Amazon I sent an email to them hoping they can help me out. If they can't find my order I'm back to the starting point.

A very nice non-working monitor I'm not sure if it's worth repairing.
 

Cuular

Senior member
Aug 2, 2001
804
18
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Look for a local electronics repair shop. I have one near me that fixes just about any monitor for around 60.00. Only exception was an NEC model that they had to buy a new computer board for. The computer board was 199.00 and to buy the same monitor new was like 149.00. I let them keep it for the spare parts and bought a new one.

It never hurts to find a local shop and get an estimate from them. They have repaired about 5 or 6 monitors for me. And all of them they have repaired, worked longer after repair than they did before repair.