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what do i do if hosting company

captains

Diamond Member
Mar 27, 2003
4,065
1
0
need help company wont give me my authorization codes so i can transfer my domain.
 

DaiShan

Diamond Member
Jul 5, 2001
9,617
0
0
You do realize that your post contains absoultely no useful information that would allow us to help you right? Given this, I would suggest that you call your registrar as it seems highly likely that this is just a misunderstanding on your part.
 

captains

Diamond Member
Mar 27, 2003
4,065
1
0
hosting company and Registration Service Provided By company are the same people... is the registrar something different?
 

captains

Diamond Member
Mar 27, 2003
4,065
1
0
thats what i trying to do...

hosting company
Registration Service Provided By
Registrar

calling the 3rd as the first 2 are owned by the same company and got me no where
 

olds

Elite Member
Mar 3, 2000
49,565
398
126
Originally posted by: captains
thats what i trying to do...
When you registered, they probably sent you the code.
Else, there should be a link on their site (after you log in) to request one.
Who are you dealing with?
 

alien42

Lifer
Nov 28, 2004
11,721
1,637
126
if you registered the domain name through your web host then they legally have to provide you access to the domain.

*i work for a web hosting company
 

Kev

Lifer
Dec 17, 2001
16,368
4
81
The hosting company doesn't even have the authorization code. You need to ask the registrar.
 

alien42

Lifer
Nov 28, 2004
11,721
1,637
126
Originally posted by: Kev
The hosting company doesn't even have the authorization code. You need to ask the registrar.
yes they do if the domain was purchased through them
 

captains

Diamond Member
Mar 27, 2003
4,065
1
0
Originally posted by: alien42
if you registered the domain name through your web host then they legally have to provide you access to the domain.

*i work for a web hosting company
pm-ed

on hold with registrar for 27 min now
 

captains

Diamond Member
Mar 27, 2003
4,065
1
0
snippet from email

"you never paid your bill so you lost your domain. If you
want it back you have to pay your balance. That's it."

i may have forgot to pay for my hosting but i did pay for my domain


 
Aug 25, 2004
11,171
1
81
Originally posted by: captains
snippet from email

"you never paid your bill so you lost your domain. If you
want it back you have to pay your balance. That's it."

i may have forgot to pay for my hosting but i did pay for my domain
And you forgot to mention this in the OP...
 

yuppiejr

Golden Member
Jul 31, 2002
1,318
0
0
Originally posted by: captains
snippet from email

"you never paid your bill so you lost your domain. If you
want it back you have to pay your balance. That's it."

i may have forgot to pay for my hosting but i did pay for my domain
Haha.... minor failure to disclose there... good for them, why should they give back the only leverage they have over a deadbeat who didn't pay for his hosting service? Sounds like they'll release your domain once you've settled up the money owed... pretty simple.

/thread
 

Phoenix86

Lifer
May 21, 2003
14,643
9
81
Originally posted by: yuppiejr
Originally posted by: captains
snippet from email

"you never paid your bill so you lost your domain. If you
want it back you have to pay your balance. That's it."

i may have forgot to pay for my hosting but i did pay for my domain
Haha.... minor failure to disclose there... good for them, why should they give back the only leverage they have over a deadbeat who didn't pay for his hosting service? Sounds like they'll release your domain once you've settled up the money owed... pretty simple.

/thread
While it may be effective, it doesn't sound legal.
 

captains

Diamond Member
Mar 27, 2003
4,065
1
0
maybe it something i misunderstood. i believe they cut me off after right after my bill not being paid. (reading the last couple comments... perhaps i do owe money that i thought i didnt, this is why i did not say who was who so i dont start bashing people for no reason) i have not used the site after a week i paid for it as i am not in the know on how to build sites and the such. i will have to find a number and call to see whats what as the emails between us are not strictly spelled out.
 

ASK THE COMMUNITY