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what could the problem be?

B

bagaki

Senior member
I just built this system, and i cannot seem to get the modem to work in it. Here are the specs:

Athlon 1700XP
256MB DDR333
MSI KT3Ultra
52x Sony CD-ROM
SMC Network Card (Currently Disabled)
Startech Parallel Card
Creative V.92 PCI Modem (THE PROBLEM!!!!)
Startech Serial Card (Currently Disabled)
Onboard Sound (Currently Disabled)
20GB Maxtor HDD
2 Floppy Drives
Win2K

I built the system for a client, and I cannot get the modem to dial. I installed it, and it is detected fine. When i query the modem, it will display it's information everytime. I just cannot get the modem to dial anything. It will click like it is picking up the line, and then nothing - it will crash the dial-up dialogue and I will have to end process. I checked to make sure the phone line is plugged in, I have tried changing the post it uses, i have tried changing the pci slot it is located in. Any suggestions? Is it possible that i will have to switch every pci card around until i find a configuration that works? Also, I am running the latest drivers and have tried everything I can think of. I have the above listed cards disabled to see if they were conflicting with the modem. They all work fine if enabled, although the sound is not needed on the machine so i am not going to enable the sound. I am not too worried about have the network card or the serial card enabled because neither is in use at this point. I too have tried the setup with the nic and the serial card removed from the system with no luck. Could i have a junk modem?

Thanks for the help

bagaki
 
i dont think it is the isp (it works on a different computer), i mean i cant ever pick up a dial tone, but i have checked the line and i know the line is good. The modem just clicks like it is picking up the line, then i should head dial tone and a dial, but nothing, just the click....

and i will try to see if i can test the card in a different machine.
 
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