What causes a HDD to make a high pitched whining noise?

GreenBeret

Golden Member
May 16, 2000
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Somone suggested the heads are scratching the platters. This is not a new drive, but it isn't quite a year old yet. Is this what is causing the noise, or could it be something else? It did not start doing this until today, and I am concerned.
 

Bartman39

Elite Member | For Sale/Trade
Jul 4, 2000
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This might not have any bearing upon it but "bearings" or should I say the beginning of no bearings. Or a change in the shaft tolerance because of a defect in the material... Since its only about a year or less old "RMA" is the best words I can give at the moment... Sorry dude...
 

GreenBeret

Golden Member
May 16, 2000
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Alright. I can deal with that, but how am I supposed to rescue all my data? I don't have another HDD I can use to back it up, or a CD burner which is accessible to that computer.
 

The Sauce

Diamond Member
Oct 31, 1999
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Hard drives do that when you install Barbie Super Collection and all educational software...you would too.
 

Ornery

Lifer
Oct 9, 1999
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Uh, it's a Maxtor, right? I RMA'ed one because of it's whine. Only noticed it when it was installed in a PC case other than my mega tower. The replacement whined too. It's the 5400RPM unit. I hear the newer ones aren't so noisy. I've since set the ah heck on a piece of foam rubber instead the usual mounting screws.

If yours is really screeching, I'd get an RMA. Buy another in the mean time. Best to keep backup data on a second physical drive anyway. And the dang things are so cheap, there's no reason not to.
 

Booty

Senior member
Aug 4, 2000
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I've had the same problem...WD Expert, 27 gig...and RMA isn't an option since they don't make the drive anymore, I got it from Value America (out of business), and all WD does is have you test the drive...in which case your drive would probably pass the tests...so no RMA = (
 

GreenBeret

Golden Member
May 16, 2000
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I bought mine from Best Buy, so if WD won't take it back, i'll shove it down their throats :|

Maybe I can get it to fail their tests somehow... WITHOUT FUBARing the drive.

If they don't do something about it, I don't think I'm going to waste time buying WD products. :|
 

highwire

Senior member
Nov 5, 2000
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I've never had a bit of trouble RMAing a Western Digital drive. I also had a situation like yours where the drive stated making abnormal noises, but was still functional. If the unit is a year or so old and making bad sounds, I would guess you'll have no problems getting an RMA replacement.

Also, if you have a credit card handy, they will send you a refurb replacement so you can swap all your data to the new drive. Now, any more problems?
 

GreenBeret

Golden Member
May 16, 2000
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I'll see what happens when I call them tomorrow. Hopefully, they will send me a refurb, let me transfer all my stuff, and then take the noisy sucker back.
 

WetSprocket

Senior member
Mar 13, 2000
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Is it a red whine or a white whine?





I think Highwire is right. You should have no prob. getting a new one. WD is a good drive dont let a single drive turn you off them. I dont think you can go wrong with Seagate, WD, IBM, Maxtor, or Quantum.
 

jimmygates

Platinum Member
Sep 4, 2000
2,134
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I had to RMA a discontinued WD drive a while back. It was a 3.2GB WD that went bad. Since the 3.2GB had been discountinued, they sent me a WD 4.0GB. Unfortunately the replacement didn't work and I had to get another replacement. The second 4GB is still working today.



-Jimbo
 

GreenBeret

Golden Member
May 16, 2000
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hmmm. Maybe I'll get a better drive out of this? I don't think they make the 20.5GB ATA66 7200RPMs anymore. I'm sure they have some refurbs lying around though. Oh well

edit: I see that they still make it. I thought they had moved on to high density platters?