Originally posted by: Spac3d
Originally posted by: GagHalfrunt
Originally posted by: isekii
if it's certified it should be 5 year 100 K miles ? i think..
plus you get awesome Lexus Customer Service.
Complimentary snack and beverage
Free Lexus Loaners
Free Car wash
24 hour free road side assistance you'll even get reimbursed for hotel upto $450 i think if you are more than 200 miles from home ?
etc....
Reality check time. Do you really think that loaners, snacks, beverages and car wash are free? They're built into the price of the service, the hourly labor charge and the markup on parts. It might be a nice world if the dealers actually gave you stuff like that for free, but you're paying a lot more than it's really worth. "Free Loaner" is dealer speak for "We're giving you a one day rental worth $50 and we'll pad the bill $100 to make up for it. Have a nice day."
Do you own a Lexus? I have had 3 Lexus' so far, and number 4 will be on its way shortly. I have owned an Accord also, and I think it is an easy decision, go with the Lexus
The service you get with Lexus is unlike the service you would get anywhere else. The loaner cars are exactly that, loaners. They do not cost anything and they are always brand new models. The last loaner I got had only 183 miles on it. Because of an emergency, we had to take the vehicle out of state and Lexus didn't mind. Everytime I go in for service, I am always greeted by Mr. Spac3d (not by Spac3d, but you get the idea
😛) The level of service is far more than what you receive. If I bring the car in because the work wasn't excellent, they take car of it immediately.
I even brought another car to them to detail, and they did only a good job. I went back to the customer service and told them it wasn't up to their excellent standard and they redid the detail job for free while providing a loaner car.
We had problems with one of our Lexus brakes starting to squeak a little at 80,000 miles. After repeat visits they flew someone from California to take a look at ONLY our car. He came all the way to Ohio, examined the car, and then told the mechanics how to fix it. They actually flew someone across the country because we were not happy. That is service.
I recently made the mistake of buying a new Acura and I was disgusted by their lack of perfection. I will never buy another non-Lexus car. It isn't worth the hassle.
Okay, I am not thinking clearly... so I will stop writing now.