Originally posted by: Whoozyerdaddy
I don't understand the OP... Why be mad at the 911 operator(s)? The guy was hysterical. He totally lost his mind. They were trying to calm the guy down and give him intructions. What else can a guy do over the phone?
If the caller would have calmed down and listened to the 911 operator(s) he might have been able to save her. What fool doesn't know the Heimlich?
Originally posted by: Mill
Originally posted by: Whoozyerdaddy
I don't understand the OP... Why be mad at the 911 operator(s)? The guy was hysterical. He totally lost his mind. They were trying to calm the guy down and give him intructions. What else can a guy do over the phone?
If the caller would have calmed down and listened to the 911 operator(s) he might have been able to save her. What fool doesn't know the Heimlich?
But her supervisor Dave Cook, who in the past has been disciplined for sleeping on duty, said "I am not getting on with a hysterical caller."
The report says Cook dropped the phone receiver onto the desk and said, "See, he's not listening."
The investigation also shows Cook laughingly said after the woman died, ?Another one bites the dust," and "I guess she bit off more than she can chew.?
Cook...was found sleeping on the job again the day after the incident.
They did not try to give him instructions until several minutes into the call. Additionally, they did not dispatch rescue in a very timely manner because the dispatcher was "not trained in that" and the Supervisor was either sleeping or didn't give a flying fvck.
Originally posted by: Whoozyerdaddy
I don't understand the OP... Why be mad at the 911 operator(s)? The guy was hysterical. He totally lost his mind. They were trying to calm the guy down and give him intructions. What else can a guy do over the phone?
If the caller would have calmed down and listened to the 911 operator(s) he might have been able to save her. What fool doesn't know the Heimlich?
Edit: I listened to the recording before I read the link... The 911 guy is a dick. But that doesn't change the fact that the the guy on the other end of the phone was hysterical and failed to do anything to save his GF.
The first 911 operator was trying to give him instructions and he kept hanging up.
Originally posted by: AznAnarchy99
Originally posted by: Whoozyerdaddy
I don't understand the OP... Why be mad at the 911 operator(s)? The guy was hysterical. He totally lost his mind. They were trying to calm the guy down and give him intructions. What else can a guy do over the phone?
If the caller would have calmed down and listened to the 911 operator(s) he might have been able to save her. What fool doesn't know the Heimlich?
Edit: I listened to the recording before I read the link... The 911 guy is a dick. But that doesn't change the fact that the the guy on the other end of the phone was hysterical and failed to do anything to save his GF.
The first 911 operator was trying to give him instructions and he kept hanging up.
All the operator is saying is do the heimlich but she isnt even saying how.
Originally posted by: Whoozyerdaddy
Originally posted by: AznAnarchy99
Originally posted by: Whoozyerdaddy
I don't understand the OP... Why be mad at the 911 operator(s)? The guy was hysterical. He totally lost his mind. They were trying to calm the guy down and give him intructions. What else can a guy do over the phone?
If the caller would have calmed down and listened to the 911 operator(s) he might have been able to save her. What fool doesn't know the Heimlich?
Edit: I listened to the recording before I read the link... The 911 guy is a dick. But that doesn't change the fact that the the guy on the other end of the phone was hysterical and failed to do anything to save his GF.
The first 911 operator was trying to give him instructions and he kept hanging up.
All the operator is saying is do the heimlich but she isnt even saying how.
Yeah, but the guy is hysterical... She's asking him if he knows how to do it but he's not making any sense on the other end of the phone and he's hanging up. Toward the end she finally realizes that the guy doesn't know how to do it and she tries to tell him how. But even then he's still a basket case and he's not giving coherent answers.
Listening to the recording of the call, it's hard to see how you lay this at the feet of the 911 operator. I admit the comments of the supervisor are totally out of line. He should be fired for saying those things. But I don't see how you can blame the 911 operator after listening to the call.
Originally posted by: Mill
Originally posted by: Whoozyerdaddy
Originally posted by: AznAnarchy99
Originally posted by: Whoozyerdaddy
I don't understand the OP... Why be mad at the 911 operator(s)? The guy was hysterical. He totally lost his mind. They were trying to calm the guy down and give him intructions. What else can a guy do over the phone?
If the caller would have calmed down and listened to the 911 operator(s) he might have been able to save her. What fool doesn't know the Heimlich?
Edit: I listened to the recording before I read the link... The 911 guy is a dick. But that doesn't change the fact that the the guy on the other end of the phone was hysterical and failed to do anything to save his GF.
The first 911 operator was trying to give him instructions and he kept hanging up.
All the operator is saying is do the heimlich but she isnt even saying how.
Yeah, but the guy is hysterical... She's asking him if he knows how to do it but he's not making any sense on the other end of the phone and he's hanging up. Toward the end she finally realizes that the guy doesn't know how to do it and she tries to tell him how. But even then he's still a basket case and he's not giving coherent answers.
Listening to the recording of the call, it's hard to see how you lay this at the feet of the 911 operator. I admit the comments of the supervisor are totally out of line. He should be fired for saying those things. But I don't see how you can blame the 911 operator after listening to the call.
I think you are missing a key point. It is the 911 operator's JOB to deal with hysterical people in an emergency. It wasn't like this guy called GEICO and was asking for help. He called a place where people's JOB is to provide him with information and assistance WHILE they are hysterical or fairly crazy. That's why they are supposed to be well trained (obviously an issue in this case). I wasn't even blaming the 911 operator anyway -- I was blaming the Supervisor. I cannot fault her much for being untrained -- that sounds like a management and supervisory issue.
That being said, she still did a piss poor job of calming him down or relaying the instructions.
Originally posted by: Whoozyerdaddy
Originally posted by: Mill
Originally posted by: Whoozyerdaddy
Originally posted by: AznAnarchy99
Originally posted by: Whoozyerdaddy
I don't understand the OP... Why be mad at the 911 operator(s)? The guy was hysterical. He totally lost his mind. They were trying to calm the guy down and give him intructions. What else can a guy do over the phone?
If the caller would have calmed down and listened to the 911 operator(s) he might have been able to save her. What fool doesn't know the Heimlich?
Edit: I listened to the recording before I read the link... The 911 guy is a dick. But that doesn't change the fact that the the guy on the other end of the phone was hysterical and failed to do anything to save his GF.
The first 911 operator was trying to give him instructions and he kept hanging up.
All the operator is saying is do the heimlich but she isnt even saying how.
Yeah, but the guy is hysterical... She's asking him if he knows how to do it but he's not making any sense on the other end of the phone and he's hanging up. Toward the end she finally realizes that the guy doesn't know how to do it and she tries to tell him how. But even then he's still a basket case and he's not giving coherent answers.
Listening to the recording of the call, it's hard to see how you lay this at the feet of the 911 operator. I admit the comments of the supervisor are totally out of line. He should be fired for saying those things. But I don't see how you can blame the 911 operator after listening to the call.
I think you are missing a key point. It is the 911 operator's JOB to deal with hysterical people in an emergency. It wasn't like this guy called GEICO and was asking for help. He called a place where people's JOB is to provide him with information and assistance WHILE they are hysterical or fairly crazy. That's why they are supposed to be well trained (obviously an issue in this case). I wasn't even blaming the 911 operator anyway -- I was blaming the Supervisor. I cannot fault her much for being untrained -- that sounds like a management and supervisory issue.
That being said, she still did a piss poor job of calming him down or relaying the instructions.
It's just my opinion. I listened to the call and I don't see how you blame the operators for the woman's death. The guy was hysterical and hanging up. There are some people that you just can't calm down. I believe this was one of those guys.
Like I said, just my opinion. I'm sorry the woman died. But I don't know how you blame the 911 operators.
BTW, the guy did eventually give the Heimlich (or so he said over the phone) but he was unable to dislodge the blockage. A lot of things went wrong on that call... But I wouldn't blame the 911 operators for the woman's death.
Originally posted by: BrownTown
who, the boyfriend or the supervisor?
Honeslty, I'm listening it to it now and by far the most competant person so far has been the supervisor. The boyfriend is completey hysterical and freaked out. The operator just seems pretty useless, she keeps saying do the himleich maneuver, but never tells him what that is whereas the supervisor tells him what it is nearly as soon as he gets on. TBH it sounds just like the women inhaled a piece of steak and the guy tried to save her be he couldn't do anything either due to not understand what he was supposed to do or simply that the piece of steak was too far lodged in her throat. It doesn't really seems like there is anything the supervisor could have done to help the woman, what they needed was somebody at the scene and she was dead before anybody got there, they explain what to do, he said he did it wtf else are they suppsoed to do? The only bad thing here is stuff that happened AFTER the women was already dead (like the retadrd "another one bites the dust" remark and sleeping at the job). I would say that this story is mostly just media senstionalism, if you want to disagree that fine, but listen to the whole conversation first before you make some retarded post calling for this dudes head or something.
I think its just whever someone dies people try to look for a reason or try to blame someone, but honestly someones bad things jsut happen and there is NOTHING anybody could do. Maybe a trained professional could help here, but you are brain dead within minutes of losing oxygen supply, and we already know she was dead when they showed up. The guy freaked out, thats understandable, the woman trying to help probably should have explained the himlich maneuver earlier, but its always easy to say that in handsight. The supervisor also could have taken over sooner, but again, hindsight is 20/20, and in the end he did what they said and still could not dislodge the obstruction so it wouldn't have mattered anyways.
Originally posted by: BrownTown
who, the boyfriend or the supervisor?
Honeslty, I'm listening it to it now and by far the most competant person so far has been the supervisor. The boyfriend is completey hysterical and freaked out. The operator just seems pretty useless, she keeps saying do the himleich maneuver, but never tells him what that is whereas the supervisor tells him what it is nearly as soon as he gets on. TBH it sounds just like the women inhaled a piece of steak and the guy tried to save her be he couldn't do anything either due to not understand what he was supposed to do or simply that the piece of steak was too far lodged in her throat. It doesn't really seems like there is anything the supervisor could have done to help the woman, what they needed was somebody at the scene and she was dead before anybody got there, they explain what to do, he said he did it wtf else are they suppsoed to do? The only bad thing here is stuff that happened AFTER the women was already dead (like the retadrd "another one bites the dust" remark and sleeping at the job). I would say that this story is mostly just media senstionalism, if you want to disagree that fine, but listen to the whole conversation first before you make some retarded post calling for this dudes head or something.
I think its just whever someone dies people try to look for a reason or try to blame someone, but honestly someones bad things jsut happen and there is NOTHING anybody could do. Maybe a trained professional could help here, but you are brain dead within minutes of losing oxygen supply, and we already know she was dead when they showed up. The guy freaked out, thats understandable, the woman trying to help probably should have explained the himlich maneuver earlier, but its always easy to say that in handsight. The supervisor also could have taken over sooner, but again, hindsight is 20/20, and in the end he did what they said and still could not dislodge the obstruction so it wouldn't have mattered anyways.