Went to Apple Store today...

[MotionMan]

I have, on occasion, stepped out of a building and found the need for a flashlight. As I do not normally carry one on my person, the light on my iPhone 4 was better than nothing and was more than sufficient (I had done the same thing with the screen on my prior iPhone that did not have a light).

If I were to plan ahead, obviously, I would bring a dedicated flashlight, but one cannot plan for everything.

MotionMan

 

[Puppies04]

Just get one of these and stop whining.

 

[M0oG0oGaiPan]

if you need the light to be on just go to picture mode.

 

[MotionMan]

if you need the light to be on just go to picture mode.

My favorite flashlight app (and I have tried many) is iLlumination by Erik Storli.

It has your basic flashlight modes (LED only, screen only, both), screen lock mode, and "live video" mode (you can see what the camera sees,

There is also Tap Mode (i.e. flash on tap), variable-speed Strobe mode and Morse code (which I REALLY like having, just in case).

MotionMan

 

[The-Noid]

My Apple story is fairly similar.

I bought a Macbook Pro because I liked my iPad so much. Two weeks after my warranty expires, I plug my laptop in at a hotel and sparks come out of the tip of the power cord. The power cord is burnt at the tip and breaks, the laptop battery discharges.

I bring in the power adapter, show them my battery which now wouldn't take a charge. Guy pulls up our account (which I have registered over 40 products on between business and personal) says "I see your warranty expired two weeks ago, if you had purchased Apple care we could have fixed this." Charges me $89 for the power adapter and $99 for the battery.

I don't want to say this wasn't expected but if you read some of the posts online, it seems like AAPL is willing to help with everything, broken screens, etc. We have broken five AAPL devices as a business and I must say they are never one to replace anything without cost. Of all the supports I have found, AAPL has become among the worst.

The only thing I have ever had AAPL do from a support standpoint was reset my iTunes account so I could re-download songs.

In the end this is the reason I have a Droid now instead of iPhone, having owned three prior. When the iPhone came out it was in a league of its own and so was the service. Now the iPhone lacks many things that Droid has and AAPL's service is becoming lackluster.

Again don't take this as me expecting special treatment, however that is the way Apple used to treat consumers and why they were willing to pay extra for the product. At this point I would be just as happy with numerous other products, many that offer better service.

 

[MotionMan]

Guy pulls up our account (which I have registered over 40 products on between business and personal) says "I see your warranty expired two weeks ago, if you had purchased Apple care we could have fixed this." Charges me $89 for the power adapter and $99 for the battery.

I wonder if the fact that it was on a business account (or, at least, appeared to be) rather than a purely personal account might have something to do with it?

MotionMan

 

[Patranus]

The first mistake you made was going yourself.

You always send an attractive friend with instructions to act ditzy when dealing with the Apple store.
Blonds get you bonus points.

 

[Ns1]

The first mistake you made was going yourself.

You always send an attractive friend with instructions to act ditzy when dealing with the Apple store.
Blonds get you bonus points.

this (although I've heard AAPL has gotten more stringent this year with out of warranty repairs)

 

[The-Noid]

I wonder if the fact that it was on a business account (or, at least, appeared to be) rather than a purely personal account might have something to do with it?

MotionMan

I don't think he could tell. Beyond the large number of devices, it doesn't say business by any means.

4 iMacs, 4 Macbooks, 10 iPads an iPod touch and the rest are all iPhones of various generations.

He may just think I am an Apple geek with a large family.

 

[adlep]

write a letter to the CEO. post about it on the Consumerist. call your local newspaper agency. tell your mom. someone is bound to give a shit

LOL.
Hahahahahaha

 

[AstroManLuca]

I don't think he could tell. Beyond the large number of devices, it doesn't say business by any means.

4 iMacs, 4 Macbooks, 10 iPads an iPod touch and the rest are all iPhones of various generations.

He may just think I am an Apple geek with a large family.

I've noticed that Apple products have shorter warranties than competing products and it costs a lot more to extend them. Their overpriced LCDs only come with a 1-year warranty when most others come with 3-year warranties, and the cost to extend that 1-year warranty is way too high.

Pretty snide of them to say "you COULD have bought AppleCare" too. If they're not willing to budge on that issue, then there's no need to even bring it up except to sound like a jerk.

I'm glad I gave up on Apple products when I did. They were nicer when they were the underdogs. Now that they're successful they're just jackasses.

 

[The-Noid]

I've noticed that Apple products have shorter warranties than competing products and it costs a lot more to extend them. Their overpriced LCDs only come with a 1-year warranty when most others come with 3-year warranties, and the cost to extend that 1-year warranty is way too high.

Pretty snide of them to say "you COULD have bought AppleCare" too. If they're not willing to budge on that issue, then there's no need to even bring it up except to sound like a jerk.

I'm glad I gave up on Apple products when I did. They were nicer when they were the underdogs. Now that they're successful they're just jackasses.

The better they do the worse I like them.

 

[Pray To Jesus]

except that yours doesn't work for your purposes, so it's time to carry one that does.

owaned