Welcome to [insert name here], can you hold please?

NFS4

No Lifer
Oct 9, 1999
72,636
47
91
Don't you ever get the urge to just say "No damnit, I don't have time to hold for you!!" when you call some place and they give that line?:p

They say that b/c they KNOW that you will cave and say "Yes." For once, I'd just like to trip them up, but I always chicken out at the last moment;)

 

BlamoHammer

Platinum Member
Sep 21, 2002
2,259
0
0
Sometimes, but I've also been that person on the other side of the line and so I know how it can be.
 

pyonir

Lifer
Dec 18, 2001
40,856
321
126
most of the time they don't wait for an answer. They just put you on hold.
 

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
Nah, I just say "one moment please" or "please hold"

At my old job we had to ask "Are you able to hold?" and that just *invited* a "No, I can NOT!"
 

SCSIfreek

Diamond Member
Mar 3, 2000
3,216
0
0
Originally posted by: NFS4
Don't you ever get the urge to just say "No damnit, I don't have time to hold for you!!" when you call some place and they give that line?:p

They say that b/c they KNOW that you will cave and say "Yes." For once, I'd just like to trip them up, but I always chicken out at the last moment;)

wuss!!!!


:p

 

pulse8

Lifer
May 3, 2000
20,860
1
81
I've had a boss who was pissed off at a company one time tell them that he couldn't hold.

They asked him in that same manner and he said that they've already cost him enough money and if they want to put him on hold, he's going to send them a bill for that, too. :)
 

ISAslot

Platinum Member
Jan 22, 2001
2,891
108
106
I really hate it when they call me and and then put me on hold. :|

What's up with that?

One time I just took the phone while it was on hold and placed it in front of my stereo and left it.
 

kranky

Elite Member
Oct 9, 1999
21,019
156
106
There's a pizza shop near us that is always busy. They have six phone lines but only one person to take orders and she doubles as the cashier. There are times I've been in line to pick up and after she finishes with one customer she'll turn to the phone and...

[click] Luciano's, please hold... [click of hold button] [click to pick up next line] Luciano's, please hold... [click] [click] Luciano's, please hold... [click] [click] Luciano's, please hold... [click] [click] Luciano's, please hold... [click] [click] Luciano's, can I help you?

Once I asked her why she puts all the lines on hold at once and she said it's too complicated to have some people on hold and have some lines ringing at the same time. She gets confused. :confused:
 

NFS4

No Lifer
Oct 9, 1999
72,636
47
91
Originally posted by: ISAslot
I really hate it when they call me and and then put me on hold. :|

What's up with that?

One time I just took the phone while it was on hold and placed it in front of my stereo and left it.

AHAHAHA, that sounds like a "Seinfeld thing" to do ;)
 

notfred

Lifer
Feb 12, 2001
38,241
4
0
I hate when I'm actually in the store, talking to the clerk, and they make me wait around while they talk to your sorry ass, who couldn't even come into the store yourself, on the phone. Customer in the store > customer on the phone.
 

NFS4

No Lifer
Oct 9, 1999
72,636
47
91
Originally posted by: notfred
I hate when I'm actually in the store, talking to the clerk, and they make me wait around while they talk to your sorry ass, who couldn't even come into the store yourself, on the phone. Customer in the store > customer on the phone.

I had that happen to me yesterday at a local electrical warehouse (light fixtures, outlets, wiring, etc). Waited about 5 mins while the guy was on the phone looking up stock numbers for someone on the phone. I got pissed and went down the street to a competing place, walked right in, was helped and then bought the stuff :)
 

ElFenix

Elite Member
Super Moderator
Mar 20, 2000
102,402
8,574
126
they ask if you can hold, and then put you on hold before you can answer, so you say, "no," when they get back on
 

Aves

Lifer
Feb 7, 2001
12,232
30
101
A girl at Papa John's asked to put me on hold a couple of weeks back. When she came back online I asked her what she would have done if I had said "no".

She replied, "I would have done it anyway".
 

NFS4

No Lifer
Oct 9, 1999
72,636
47
91
Originally posted by: aves2k
A girl at Papa John's asked to put me on hold a couple of weeks back. When she came back online I asked her what she would have done if I had said "no".

She replied, "I would have done it anyway".

At least she's honest :D
 

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
Originally posted by: kranky
There's a pizza shop near us that is always busy. They have six phone lines but only one person to take orders and she doubles as the cashier. There are times I've been in line to pick up and after she finishes with one customer she'll turn to the phone and...

[click] Luciano's, please hold... [click of hold button] [click to pick up next line] Luciano's, please hold... [click] [click] Luciano's, please hold... [click] [click] Luciano's, please hold... [click] [click] Luciano's, please hold... [click] [click] Luciano's, can I help you?

Once I asked her why she puts all the lines on hold at once and she said it's too complicated to have some people on hold and have some lines ringing at the same time. She gets confused. :confused:
Wow if they're that successful, they need to hire some more help. Putting cheese on top of dough doesn't cost that much so they can afford another guy in there... come on now.
 

spanky

Lifer
Jun 19, 2001
25,716
4
81
say u did hold... then the person comes back... then u tell them to hold. what r they chances they will hang up on u? :p
 

Aves

Lifer
Feb 7, 2001
12,232
30
101
Originally posted by: NFS4
Originally posted by: aves2k
A girl at Papa John's asked to put me on hold a couple of weeks back. When she came back online I asked her what she would have done if I had said "no".

She replied, "I would have done it anyway".

At least she's honest :D
Yeah. She was nice about it and she told me that she has had people FREAK on her when she asked them to hold.