Weird XP problem, Winternals doesn't find OS, crashes when booting

TechBoyJK

Lifer
Oct 17, 2002
16,699
60
91
Hi Guys,

My friend brought his PC over and asked for help. It wouldn't boot. I replaced the power supply, and got it to post, etc. The CD-Rom drives won't open though, which makes me think when he PS blew it damaged them.

I hooked up a new cd-rom and it works fine. I hooked up a new hard drive and it works fine, i installed XP to see if it works, and it loaded up and i was able to run prime95 for more than 24 hours. I also ran memtest on it for 24 hours.

He's got some data on the original drive he wants to recover. if I boot into the machine using Winternals, it does not recognize any windows installation. if I boot the the hard drive, it gets halfway through laoding windows then crashes. It just locks up hard.

I tried getting a recovery console so I could run a repair, no luck.

During the Windows installation phase, it does recognize an NTFS installation with a windows folder. It asks if I just want to install it leaving the file system intact or format and do a fresh install.

if I leave the file system intact, will that delete any files in the my documents folder? it shouldnt, right?
 

VirtualLarry

No Lifer
Aug 25, 2001
56,587
10,225
126
What is Winternals? Is that some sort of WinPE-based OS or something?

I would pull out the HD, and slave it to another computer, and copy off the files that you need to some sort of backup media, wipe the drive, and reinstall fresh.
 

JasonCoder

Golden Member
Feb 23, 2005
1,893
1
81
If you can get a new installation going then it shouldn't mess with anything in the my docs area. I would still do a ghost of it in case.
 

PuppettMaster001

Golden Member
May 11, 2002
1,651
4
91
You can try an Ubuntu live disc to try to recover the old data. The new 9.10 version automatically mounts NTFS drives so no cli needed.
 

TechBoyJK

Lifer
Oct 17, 2002
16,699
60
91
It's all good guys, I found a utility in winternals to see the filesystem. I was able to back everything up to USB and do a fresh install.