Weird Dial-up Issue

[Queasy]

Get this. I have a notebook PC and a desktop PC. I have configured both to the exact same settings to dial into an Earthlink account. Both PCs can successfully dial into Earthlink. However, the notebook will not browse the web. I have IE configured the same on both and I can not get anywhere on the web on the notebook.

Any ideas or do I need to be more specific?

 

[mee987]

go to internet options->connections->lan settings and make sure that proxy is disabled

 

[pjf]

Go to your network settings, and enable your DNS. If you have Win 98 then go to he Network Icon in Control Panel. If you have 2000, or xp then go to my network places, and right click on the icon. Then right click on the local area network and go to properties, and then enable your DNS there. This may help. The other suggestion is a good one as well. Try them both, and you should be good to go.

 

[Queasy]

Thanks guys. I'll be trying this tomorrow.

 

[Queasy]

Still no joy. DNS is enabled on both machines. I disable the proxy on the notebook PC and it still will not browse the web.

This is actually for my job. We are trying to setup a couple of machines to dial-out to clients. We can't do VPN because my company has a policy that you cannot be connected to the corporate network and connect to an outside network by VPN or dial-up. So, I'm trying to setup individual machines in my group to dial-out when they are logged off from the corporate network.

This is really lame because we used to have a dial-up server but this new policy kills that.

 

[altonb1]

Can you ping when you connect on the non-browsing machine? this is a winsock problem. Use system file checker (Start, Run, SFC) to restore winsock.dll and wsock32.dll...hmm...can't remember if there are any others, but I don't think so. Just click on the option to extract one file and enter the exact file name. If your system is setup with the cab files on the hard drive, point SFC to that directory when prompted. If the cabs are not on the disk, you will need the Win 98 CD to restore the files.

I had this exact problem on my sister's PC when i was doing something for her one day, and I ended up calling @home tech support, spoeaking with level one for awhile, then got bumped to level 2 to have this fixed. It was a quick 2 minute fix that took almost an hour when hold times and the 'dance' with tier 1 are factored in. I think you'll find that before you restore these files, you'll still be able to hit the mail POP servers, ping, tracert, etc. but nothing will come up in your broiwser window except an error about checking DNS settings. I would almost bet money (ALMOST, I said!) that you have corrupt winsock files.

Do a search on Google (ha ha...I'm a comedian...you can't browse! ) on your WORKING PC and you can probably find more info in case you need to restore more than just those 2 files.

 

[Queasy]

Thanks, I'll give that a try to...this is really weird because when we connect the notebook to the company network or dial-in to Netzero, it will browse. This only happens when we dial in to Earthlink. And we've tried three different numbers.