weird DELL experience

[kalster]

sent my laptop to dell for repair coz it wouldnt post


i had 2 modules of RAM (512 mb micron, 256 mb infenion) both of which were bought seperately (1 from ebay and 1 from crucial directly)


i got the laptop back today, DELL replaced the system board and RAM (coz they said it was defective)


can they DO that?


the specs seem the same, but its samsung chips, i am assuming its cheaper/worse than Micron, and the memory was fine to my knowledge


should i call them and ask about it ?

 

[FoBoT]

why did you send it to them with parts (the RAM) that wasn't in it when you bought it?

too late now, probably

 

[BDawg]

This is just me, but I wouldn't send anything in for repair with any aftermarket equipment.

 

[Saulbadguy]

yes, they can do that.

 

[LSUfan]

samsung makes good ram.

 

[kalster]

Originally posted by: FoBoT
why did you send it to them with parts (the RAM) that wasn't in it when you bought it? too late now, probably

i knowm bad call
didnt think of it at the time


atleast i took the hard disk out, they wud have replaced the 5400 hdd with the 4200 one that it came with i bet

 

[FoBoT]

Originally posted by: kalster

Originally posted by: FoBoT
why did you send it to them with parts (the RAM) that wasn't in it when you bought it? too late now, probably

i knowm bad call
didnt think of it at the time


atleast i took the hard disk out, they wud have replaced the 5400 hdd with the 4200 one that it came with i bet

if it has the same MB of RAM now , and it works, i would let it go. at least they fixed your lappy 🙂