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Website Email Help...

R

Rip the Jacker

Diamond Member
Ok. Whenever I use the email that my host gave me (lehost.net), and email someone or myself (my own priv gmail acct), I don't recieve the email. For certain email addresses, it sends. For some, it is blocked, or the clients say they did not recieve it.

cPanel --> Webmail --> Horde, Compose and I'm 100% sure I typed out the address right...

I just don't recieve the emails and neither do some of the people I email...

Should I just resort to using Gmail instead of the email account my host gave me?
 
Originally posted by: ItmPls
If so, do you need to enable SSL protection in the e-mail client? (ex; Outlook).

Some of the people I email can't get the emails, and the support for my hosting said they have to enable SSL on their email client.

But, there are too many people now and I'm not sure if I should tell all of them to enable SSL, or use a different email like Gmail.
Click to expand...

THat doesn't sound right... can you elaborate?
 
That doesn't sound right to me, if they're getting email from others then why would they have to change a setting to get email from you? 😕
 
There's a clue that your host isn't very knowledgable.

It maybe that the server used for your email has been blocked by spamcop.
 
This is the error I'm getting...

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'mail.MYSITE.org'.
Subject 'Re: Councilor officer', Account: 'mail.MYSITE.org', Server:
'mail.MYSITE.org', Protocol: SMTP, Server Response: '501
<mail.MYSITE.org>: sender address must contain a domain', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78

Host is lehost.net
 
Originally posted by: ItmPls
This is the error I'm getting...

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'mail.MYSITE.org'.
Subject 'Re: Councilor officer', Account: 'mail.MYSITE.org', Server:
'mail.MYSITE.org', Protocol: SMTP, Server Response: '501
<mail.MYSITE.org>: sender address must contain a domain', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78

Host is lehost.net
Click to expand...

er.. what kind of email address is that?
 
Originally posted by: George P Burdell
Originally posted by: ItmPls
This is the error I'm getting...

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'mail.MYSITE.org'.
Subject 'Re: Councilor officer', Account: 'mail.MYSITE.org', Server:
'mail.MYSITE.org', Protocol: SMTP, Server Response: '501
<mail.MYSITE.org>: sender address must contain a domain', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78

Host is lehost.net
Click to expand...

er.. what kind of email address is that?
Click to expand...

I'm replacing my actual site name with "MYSITE" .. I don't want this to be on a google search..

Oh, I just realized it doesnt have the @...
 
Originally posted by: ItmPls
Originally posted by: George P Burdell
Originally posted by: ItmPls
This is the error I'm getting...

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'mail.MYSITE.org'.
Subject 'Re: Councilor officer', Account: 'mail.MYSITE.org', Server:
'mail.MYSITE.org', Protocol: SMTP, Server Response: '501
<mail.MYSITE.org>: sender address must contain a domain', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78

Host is lehost.net
Click to expand...

er.. what kind of email address is that?
Click to expand...

I'm replacing my actual site name with "MYSITE" .. I don't want this to be on a google search..

Oh, I just realized it doesnt have the @...
Click to expand...

Bingo.
 
Originally posted by: ItmPls
Originally posted by: George P Burdell
Originally posted by: ItmPls
This is the error I'm getting...

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was 'mail.MYSITE.org'.
Subject 'Re: Councilor officer', Account: 'mail.MYSITE.org', Server:
'mail.MYSITE.org', Protocol: SMTP, Server Response: '501
<mail.MYSITE.org>: sender address must contain a domain', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78

Host is lehost.net
Click to expand...

er.. what kind of email address is that?
Click to expand...

I'm replacing my actual site name with "MYSITE" .. I don't want this to be on a google search..

Oh, I just realized it doesnt have the @...
Click to expand...

Realization dawns like the morning sun 😀
 
I just logged on to cPanel and clicked on Webmail, Horde, and emailed my private gmail account with the correct email address, and it's been around 4 minutes and no mail yet.

I've also checked the spam boxes...

Should I just try and use Gmail instead of the email that the host has given me? Is it normal for sites to do this? Or should I try doing an email forward to my Gmail acct?
 
You could use G-mail to send out mail... but then it won't appear as though it came from you site.

Just so I understand this... what mail client are you currently using to send mail?

Are you using some mail client actually on your server? Or are you using Outlook or somesuch, using your server as the default mail server?
 
I never understand why people relentlessly bug other people without just calling support.

2/3 of the dumb questions I get asked could've been answered quicker and more simply by just calling those 1-800 #'s...
 
Originally posted by: RossMAN
Have you contacted your web hosts support?
Click to expand...

Yes, I have contacted support. They have a guy that's on AIM 24 hours a day so you could ask him questions, and so far the problem hasn't been solved. I've talked with him about several different methods and he said that most sites do use the SSL protection thing.

I also filed a support ticket and within around 20 minutes it was answered, however there was no solution to the problem.

I'm using:

-Outlook
-NeoMail
-SquirrelMail
 
Originally posted by: ItmPls
Originally posted by: RossMAN
Have you contacted your web hosts support?
Click to expand...

Yes, I have contacted support. They have a guy that's on AIM 24 hours a day so you could ask him questions, and so far the problem hasn't been solved. I've talked with him about several different methods and he said that most sites do use the SSL protection thing.

I also filed a support ticket and within around 20 minutes it was answered, however there was no solution to the problem.

I'm using:

-Outlook
-NeoMail
-SquirrelMail
Click to expand...

I can take a look at it if you want (send me an IM - DeviousTrap), but this is really something you should get sorted out with your hosting company. If they can't assist you with the issue and provide you step by step instructions on how to fix it, something is wrong. I don't see what SSL can have to do with receiving incoming emails.
 
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