Web Hosting Question

npohnl

Member
May 3, 2001
193
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Didn't know where else to put this so here it goes...

MY father is a realtor in South Florida and there MLS (Multiple Listing Service) was setup last year with a web database to replace the existing program that was a DOS dialup service. Here's my question:

The company that runs the database collected $350 from the 4000 realtors to setup and maintain the database for the first year. ($1.4 million) They are now billing everyone another $350 each for another year on a system that doesn't quite work. I just wanted to see if I could get some experienced opinions on how much it should cost to setup, maintain, and host this site which is only used by 4000 people and no more than 500 at one time.

Here's some of the odd things about it:

1) To email or print 6 listings it takes 45 minutes to go through all the screens and that with about 5 mins of data entry and 40 minutes of waiting between transitions AND they have been told not to email to AOL members because the email comes out as garbage AND they won't have a fix for it.

2) After hundreds of complaints by realtors about not being able to use the system the company running it issued a statement saying the problem is that the realtors likely have the clocks on their home computers set to the wrong time and that is affecting them accessing the database.

The website is www.mlswpb.com and the parent company is flmls.com

My questions are:

1) What would it cost (approx) to setup the database this runs on (individual offices input new information to the database)?

2) Host for 4000 members (with no more than 500 on at any time)?

3) Maintain the site and database (monthly or annually)?

Thanks for your time.

Nick
 

Woodie

Platinum Member
Mar 27, 2001
2,747
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That's a lot of $$ for an unhappy customer...

I have no idea how much it would cost, but the cost is in designing and writing the database and its interfaces.

Platform is pretty much:
1 large database server (probably Oracle, but it depends more on database size.)
1 or 2 web-servers (which front-end all client requests, and put them back to the DB). Maybe more, depends on redundancy, and traffic volume. If there are a lot on Consumers doing searches on the sight, you may need to add more web-servers, or a bigger DB box.
Hosting for this, backup, monitoring, etc...
One hosting company gets $3000 per month to lease a single dedicated server. That is only for the monitoring, backup, and hardware support...doesn't include coding the application, tuning it, etc...

From an application perspective....
Data modeling exercise
Sizing requirements (DB & hardware)
Sizing requirements (Web & hardware)
Network design (close together, but redundancy/Disaster Recovery)
Operations (backup, patching, monitoring...)
Securing the data/application
How to migrate the existing data into the new database
Tuning the database server for performance
Tuning the application (web) server for performance
Maintenance for the application
Web-design (graphics, etc...)
Application design (What functions are available, where's are the SQL calls, etc...)
Browser compatability testing
Contract services for all of the above