WD 250 GB not recognized

[cejacobs]

I just got a WD 250GB HD with the UltraATA card and am installing it on an Intel D865gbf board. I ran the data utlility disk, which lists the drive but will not let me partition and format. When I try to install it while installing windows, I am told that there is no drive present. All of the cables are plugged in correctly, jumpers set, everything. Any clue on how to get my drive recognized so I can get the system going?

 

[Amused]

Is the jumper set to "Single" or "Master"? If it's set to "master" and it's the only drive on the cable, it will not be seen by Windows. It needs to be set as "single."

 

[cejacobs]

The jumper is set as single

 

[Amused]

Oh, OK. That's the most common mistake when a WD drive is not seen.

Sorry, that's all I got. I hope someone else has more ideas for ya.

 

[Bozo Galora]

first - try removing jumper and set all HDD settings in bios to auto - see if that detects in post
some SD/CW boards have required a bios update to see the big drives, but you have an add in card that came with the drive, so it must work

this is the chicken and egg situation for a single drive "off board"
the card has it's own bios/drivers
you have to load drivers to have it work
but you have to have it work to load drivers
put it first on a mobo ide port as master with CD slave on same cable, partition C to <32GiG DURING O/S setup (XP max) or with WD floppy or 98 boot disc, (adjust later in drive manager), load O/S, card drivers, then card - make sure card is listed in dev man, then move drive to card and remove jumper completely if alone

Edit:

quote from WDD

Problem:
An EIDE, SCSI, or Serial ATA (SATA) drive is not recognized during the installation of Windows NT/2000/XP. The installer reports that there is no drive present for the Windows installation, even though the controller recognizes the drive.

Cause:
The drive may not be detected during the installation of Windows because you have not yet loaded the drivers for your EIDE, SCSI, or SATA controller.

Resolution:
During the initial installation of Windows, you will need to press F6 almost immediately when "Setup is inspecting your hardware..." appears on the screen. You will then be asked to provide any mass storage controller drivers you may have. At this point, use the drivers supplied by your controller manufacturer. After performing the steps above, the drive will be recognized and the install should continue without problems.

Note: In many cases, specialized ATA or RAID ports, SCSI ports, and SATA ports integrated directly into the motherboard must have their drivers installed as shown above.

 

[htne]

If you have the drive attached to a Promise TX2 card (like the one which came with the drive), then Windows (2K/XP/whatever) will not see the drive during OS install. You must press F6 when told to do so, and load the drivers from a floppy.

 

[kuritadelta]

Western Digital HDD should be set on "cable select"
no master/slave/single/etc..

try cable select and I can gurantee it will work.

 

[CraigRT]

don't use the ATA card, plug it right onto the motherboard.

 

[Boobers]

Just my two cents...

When you press F6 at the very start of the install, it won't ask for the drivers right then. It might seem like you didn't press the button at the right time.

WAIT FOR IT!!

The windows install program willl load a boat load of stuff, AND THEN ask for the driver (put it on a floppy disk and use that). Point it at the A: drive...

FWIW, try simply removing the jumper completely. This is the setting for a single drive (NO CONNECTIONS).
MASTER and SLAVE settings are only used if there are two drives connected to the same cable...

Also, if you plan to use this drive to boot from the ATA controller, IMHO you should partition/format/install with the drive connected to the ATA controller, NOT the motherboard IDE controller.

 

[Viper96720]

I installed a drive using the motherboard IDE. After OS was installed then installed ATA controllers. Then moved the drive over to the ATA controller. Otherwise you have to go the F6 route to install.

 

[Apathetic]

When you boot your machine, does the BIOS see the drive? If it doesn't recognise it, nothing else will either.

Dave

 

[nick1985]

update your bios maybe?