Four or five years ago, I bought my mobile phone phone from Circuit City. I was a long time ago, so I can't exactly remember how much I paid for it, but I think it was around $200 to get everything started. It was also the first and last time that someone talked me into getting the extended service plan. I didn't realize it at the time, but they totally lied to me about what was covered. The salesman said something to the fact that "everything" was covered. I do remember asking him if it was covered if I droped it, and he said it was. The service plan was around half the price that I paid for the phone. In other words, I paid close to $100 for it.
Around a year later, I droped the phone and broke the antenna. No problem... I have the high dollar extended service plan. I walk into Circuit City with all my paperwork and the broken phone. The manager dude behind the counter looks at it 3 seconds and then told me that the service plan doesn't cover physical damage like this. I was a little pissed seeing as how I was told that EVERYTHING was covered. After some bitching, I realized that I wasn't going to get anywhere with him. The friend I was there with was looking at the mobile phones, so I walked over there to get him so we could leave.
That's when I noticed the display Nokia 2160 phone sitting there with a perfect antenna. I unscrewed the broken antenna from the phone in my pocket. Then I unscrewed the good antenna from the display phone. The I screwed my broken antenna into the display phone. The I made my way to the door. Since this was the first and only time I have ever stolen anything, I was nervous about it for a few days. I kept expecting to get a call from Circuit City asking for their antenna back. They had just looked up all my information on the computer, so they knew who I was.
I don't feel all that guilty about it now. The way I see it, I paid $100 for that antenna.
Around a year later, I droped the phone and broke the antenna. No problem... I have the high dollar extended service plan. I walk into Circuit City with all my paperwork and the broken phone. The manager dude behind the counter looks at it 3 seconds and then told me that the service plan doesn't cover physical damage like this. I was a little pissed seeing as how I was told that EVERYTHING was covered. After some bitching, I realized that I wasn't going to get anywhere with him. The friend I was there with was looking at the mobile phones, so I walked over there to get him so we could leave.
That's when I noticed the display Nokia 2160 phone sitting there with a perfect antenna. I unscrewed the broken antenna from the phone in my pocket. Then I unscrewed the good antenna from the display phone. The I screwed my broken antenna into the display phone. The I made my way to the door. Since this was the first and only time I have ever stolen anything, I was nervous about it for a few days. I kept expecting to get a call from Circuit City asking for their antenna back. They had just looked up all my information on the computer, so they knew who I was.
I don't feel all that guilty about it now. The way I see it, I paid $100 for that antenna.
I'd be pissed too.
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