Warranty for DELL Monitor from Amazon/NewEgg

[Collider]

Just curious if DELL honors warranties if their products were bought from other vendor (ie NewEgg, Amazon) does anyone know?

 

[Slugbait]

Yes and no. First of all, it must be an authorized reseller (I believe both Amazon and Newegg apply). However, historically Dell's warranty is applicable to the person/entity that bought their hardware...in other words, Dell services the warranty (or replacement) to Newegg, then Newegg takes care of you.

But it's a PITA to get the "paperwork" done, expect long hold times, then expect a long wait for service or satisfaction.

YMMV on above description. But if you're looking to save 10 bucks, and above description happens to you, it's probably not worth it if there was a $20 difference.

 

[kevinsbane]

As far as I know, right now Dell works their monitor warranties based on the monitor itself. If you have the original box, there would be a serial number on the box; as long as you have that, Dell will honour any warranty on any monitor as the warranty is tied to that serial number as opposed to the person that bought the monitor.

At least on the Ultrasharps anyways.

 

[Collider]

Ok great, I'm looking at the u2412m and its $369 at Dell and $315 on Amazon, not sure why Dell's price went up..