I just bought an Axim PDA - the X30 model. My original unit had a faulty voice recorder so they sent me a replacement after a 50 minute call to tech support. The Replacement was clearly marked as a refurbished model. This replacement unit had a functioning recorder but now a defective backup battery. Now I must wait for yet another replacement unit.
The point is that I wished I had read the warranty carefully and noted that they have the option of replacing with a refurbished unit. I bought a new item and now I end up with a refurbished unit. Thanks alot.
Also, I did not fully realize the problem until the refund opportunity was gone. Next time I would recommend to all of those out there is to not allow an exchange. Just get a refund if time allows and order another new one. Don't play the refurbished lottery. Pay attention to the refund deadlines. Good luck with your Dell purchases.
The point is that I wished I had read the warranty carefully and noted that they have the option of replacing with a refurbished unit. I bought a new item and now I end up with a refurbished unit. Thanks alot.
Also, I did not fully realize the problem until the refund opportunity was gone. Next time I would recommend to all of those out there is to not allow an exchange. Just get a refund if time allows and order another new one. Don't play the refurbished lottery. Pay attention to the refund deadlines. Good luck with your Dell purchases.
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