WARM HP/IPAQ (refurb) PDA deals! 1 YR Warranty! 10-day money back!

MaxTS

Senior member
Sep 26, 2001
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Shamelessly stolen from FW (credit goes to decypher ovet at FW).

HP has a department that sells refurbished products for business. Their prices are lower than refurbished products for the home department.

Here is a quote from decypher's post:
Details:

1. These are Remanufactured. They may be return/repair or similar. I have been told that these will look NO DIFFERENT THAN NEW PRODUCTS.
2. These will have ALL accessories/software/documentation that new products will have
3. These will carry exactly the same warranty as new products (1 year). 2 year extentions are available. 90 day technical support is also included.
4. They will sell to individuals - NO specific minimum order.
5. Shipping is $8.00 for Fedex ground or $10.00 for fedex 2 day. They do charge tax though.
6. 10 Day return policy. If you are not satisfied with your purchase, HP WILL PAY FOR RETURN SHIPPING.

Contact Information:

1-888-385-5408 (Contact Carlos at x76746)

Carlos was a great help to me. They work on commission and when I said I might have a few friends call, he said he would be more than happy to help in any way possible.

I personally couldn't get ahold of Carlos, so i dealt with a guy named Juan, who also seemed quite helpful. I'll post his extension later.

Here is the pricelist: Refurbs (scroll down to PDAs)

There are two types of refurbished PDAs there. First is a bit more, and looks brand new. The second is what they call scratches and blemishes units. Those have various cosmetic defects, including scratches.

Here is the important part, both Carlos and Juan mentioned that these units will not have any scratches on the screen!

I personally went with a scratched h2215, which costs only 244.08. We'll see how it turns out. Most of those who ordered already, seem to post positive feedback about their units. But YMMV!

Also, HP has a promotion, which is going until March, where you get 50% off of the PDA accessories, listed right under the refurbished PDAs.

So what i got is:

Ipaq h2215 scratch and blemishes model (FA159AR#8ZP-S) for 244.04 + 10 second day shipping + tax = 268.

Now here's where Juan helped me out. I found teh accessory i wanted after i already purchased my Ipaq. Called up Juan, he placed a separate order for it, and usually he would have to charge the shipping for it, but he went ahead and gave me a 50% off promotion, and free ground shipping for a car charger that i wanted.

He seems like a good guy to deal with, so i am posting his Extension #: 76928 - Juan
So if you are interested give either Juan or Carlos a call, and see what they tell you.

Phone number is: 1-888-385-5408 (Mon-Fri, 8am to i think 5 pm central time)


Bottom line is, i persoally think it is better getting these directly from HP, then buying the same refurbished ones from eBay. Or you can go for the scratched one, and save some $$$, if you are not concerned with how the thing looks.
 

MaxTS

Senior member
Sep 26, 2001
672
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inventory is updated daily, so give them a call and ask if they have stuff in stock, because the weblist doesn't get updated taht often.

here is a list of some pdas from decypher's post:
IPAQ H1945 266S/64M-RAM/ 32M-ROM/BLUETOOTH/SD HH $215.10
IPAQ H1945 266S/64M-RAM/ 32M-ROM/BLUETOOTH/SD "Scratch & Dent" HH $182.84
IPAQ H2215 400X/64M/32MF/ CF/SD/BLUETOOTH/PPC2003 HH $287.10
IPAQ H2215 400X/64M/32MF/ CF/SD/BLUETOOTH/PPC2003 "Scratch & Dent" HH $244.04
- This is the one I purchased.
IPAQ POCKET PC H1910 200PXA/64M-RAM/16M-ROM/SD HH $136.94
IPAQ POCKET PC H3955 /400PXA/64MB-RAM/32MB-ROM HH $251.10
IPAQ POCKET PC H3955 /400PXA/64MB-RAM/32MB-ROM "Scratch & Dent" $213.44
IPAQ POCKET PC H3970 /400PXA/64MB-RAM/48MB-ROM "Scratch & Dent" HH $305.24
IPAQ POCKET PC H3970 /400PXA/64MB-RAM/48MB-ROM "Scratch & Dent" HH $305.24
IPAQ POCKET PC H3975/ 64MB-RAM/48MB-ROM HH $359.10
IPAQ POCKET PC H5450 400PXA/64M-RAM/48M-ROM/SD HH $359.10
IPAQ POCKET PC H5455 400PXA/64M-RAM/48M-ROM/SD HH $359.10
IPAQ POCKET PC H5455 400PXA/64M-RAM/48M-ROM/SD "Scratch & Dent" HH $305.24
 

MaxTS

Senior member
Sep 26, 2001
672
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Ok, here's my update:

Got the thing today. At first examination, the unit looks like new, except one big sratch near the power button. It's almost the ssame length as the power button itself. Not a big deal for me at all. The screen on the other hand looks perfect! Not even a tiny scratch! Awsome!

Here comes the "BUT" part, the battery cover was missing from the box. After trying to get this thing to work myself, i couldn't figure out why it would shut off a second after it turns on (wouldn't even charge the battery). After a phone call to the tech support, i was informed that the unit will not work without the battery cover, since it presses a little button above the battery compartment. After i pressed and held it with the stylus, the thing powered up and was charging the battery just fine. I tested everything, and everything worked, including screen, sounds, buttons, CF and SD slots. Have not tested the infrared and the bluetooth yet.

Same guy at tech support offered me a FREE second day delivery on what's called a plastics kit (also free under warranty). It has the battery cover, and the side grips for the h2215. Should be here on Tuesday. I'll test everything more thoroughly then.

Now important part!! The same guy at tech support (you can tell he was pretty helpful, right?) informed me that the warranty is good until August 2004 only!!! Even though these refurbished units are supposed to have 1 year warranty. I am gonna give a call to Juan first to see what he tells me about the warranty, but in case this is a mixup of some sort, the tech support guy gave me instructions on sending a fax to fix the warranty to reflect correct dates! So after a little more work, it's gonna have a year warranty like it's supposed to! I will update with more info, once i give Juan a call on Monday.

$280 for the ipaq and the car charger is a pretty hot deal!
 

MaxTS

Senior member
Sep 26, 2001
672
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another update:

got my plstics kit today, which included a batetry cover and new side grips.

Everything works awsome now, this thing is like new, except that little scratch next to teh power button.

Will update once i find out about the warranty situation.