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Waking From Sleep, Hub Isn't Recognized

C

Carbo

Diamond Member
2 month new Lenovo Yoga, Windows 11. Running fine, happy with the machine. It never leaves my desk and is connected to the router via ethernet cable. I'm using this hub.
Ethernet cable into hub, hub into laptop via USB-C. Plugged into hub is the wireless mouse via USB, and a portable SSD via USB-C. Randomly, when the laptop wakes from sleep mode the hub isn't recognized. No internet connection, no mouse, and the SSD isn't connected. This happens only occasionally. I can go an entire day without this issue, or like yesterday it happened twice. I reboot the laptop and everything is working fine again. My first thought was the hub was defective. Contacted the manufacturer, explained what was happening and they agreed the hub was defective. Issued a refund and I purchased another. Day one no issues, day two it began again. If it isn't the hub, what might be the cause of this?
 
Find the power management setting to disable turning off the device to save power. Might be under USB/hub in Device Manager. I mean for the Yoga hub port that it's plugged into, but if there's a listing for the Ugreen with that setting option, then try that first.
 
I ran through Device Manager last night and shut off all devices that had an option to turn off to save power. Haven't had the issue today, but it hasn't been a daily occurrence. I'll see how it plays out over the weekend. Thank you.
 
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