w98 shutdown problems, any help appreciated

beb

Member
Oct 26, 1999
196
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0
Hi,
Got a win98 shutdown problem....when I shut the computer down....it hangs on the splash screen that says win98 is shutting down. No matter how long you let it set it won't move past the screen and shut off. I've gone completley through the trouble shooting wizards and checked every suggestion...nothing seems to work. After letting it set for a minute or so you can manually shut it down with no problem...always starts up again when you turn it back on with no "windows was shut down incorrectly" warning. one of the suggestions was to check bootlog.txt file. The wizard says if the last entry is " Terminate=kernel" that windows has shut down correctly, and that is what it says. But the computer is still running with the "windows is shutting down" splash screen still displayed.
Any suggestions would be greatly appreciated.
Thanks in advance,
Ben
 

subman

Senior member
Oct 9, 1999
431
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0
I had this problem when I had Norton Anti Virus Auto Protect switched on. When I switched this option off the problem disappeared.
 

dkozloski

Diamond Member
Oct 9, 1999
3,005
0
76
Look in the Microsoft Knowledge base for this problem. There is enough stuff there to keep you out of the saloons and off the streets for weeks.
 

beb

Member
Oct 26, 1999
196
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0
LOL....keep me out of the saloon's huh...take more than a malfunctioning computer to do that :)
Thanks for all the information and too all those that replied
Ben
 

tkdkid

Senior member
Oct 13, 2000
956
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0
Every time I've seen this problem it's been caused by a TSR that's loaded on startup. Check your startup folder for any apps and move their shortcuts to some other folder so they don't get launched when windows starts. Reboot, then see if you still have the problem.
 

Yoshi

Golden Member
Nov 6, 1999
1,215
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The first reply was correct. THERE IS A PATCH FOR THIS PROBLEM, IT IS A KNOWN ISSUE!!!!
 

rmblam

Golden Member
Aug 24, 2000
1,237
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0
Relax Yoshi.

It might be a Det3 driver issue or something other than the microsoft bugs. Give the guy some slack and let him figure it out with a little help.

Give us some system specs if what you have so far isn't helping.
 

novice

Golden Member
Mar 9, 2000
1,169
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0
"THERE IS A PATCH FOR THIS PROBLEM, IT IS A KNOWN ISSUE!!!!"
Thanks, Yoshi. For sure, since I have installed the patch and am still having the same problem with my MSI-6309 and PIII 600E. I think it may be a video driver issue. My system won't let me install the norton antivirus that I used to run on it, so I don't think that is it. Could it be a network related problem?
Chuck
 

Racer7201

Senior member
Nov 23, 1999
338
0
0
Mine shuts down ok most of the time, but usually hangs on the restart. I've just about decided to live with it. I just put autoscan=0 in the msdos.sys file so it won't run scandisk on the next boot. I've applied the patch, updated bios on the G400 matrox card, on and on and it will work for awhile, then its back to the usual crap. As long as it boots up and no other problems, I'll live with it.
==================================================================
Asus A7V
Duron 700@927
Matrox G400
Maxtor 15g 7200
128m pc100
2 nics
Soundblaster pci128
cd/dvd rom
cd-rw
 

Gomez

Member
Dec 28, 1999
86
0
0
I've had this same problem since installing WIN98, upgraded to WIN98SE same thing.....

Then I installed WIN ME two weeks ago and everything works perfectly!!!!!

Shutdowns without a hang, restarts without a problem, no error "dongs" when Windows starts, and it even boots up almost twice as fast as WIN98SE did.

I thought ACPI was a gimmick until I installed WIN ME!!


(P.S. I had tried the shutdown patch for WIN98/98SE also without any change at all)
 

Theraven

Junior Member
Oct 5, 2000
9
0
0
Racer7201: Could it be a compatibility problem with the ASUS A7V. I have the same motherboard and the same problem!
 

Piecia

Junior Member
Nov 10, 2000
22
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0
Huh...I had nice problem with this stuff too....my windows98se couldn't turn off my PC (have an ATX case)...it was only restarting my comp...but whatever, these are the great windows ;)
 

billandopus

Platinum Member
Dec 29, 1999
2,082
0
0
The MS site has a patch but if that doesn't work then do what I did with my comp. I reinstalled a fresh win98se and it's fine now.

Stupid OS! I'm moving to win2k soon ...
 

Odin30

Senior member
Jun 24, 2000
299
0
0
one solution is to go into your system info in the system tools then goto system configuration utility and click on advanced. You will see that fast shutdowns is disabled uncheck it and yer done!
Worked for me and many others