• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Vista Upgrade Hangs

Hi there,

I have the upgrade version of Vista Home Premium that HP provided me, since I bought a computer within the last 6 months. I followed all of the instructions for preparing and then installing the upgrade, but as soon as press the "next" button when entering my product key, the system just sits there. I thought maybe I needed to give it some time, but I left it for 2 hours last night. Nothing.

Has anyone else had a similar issue with the upgrade? I saw a couple of threads floating around the net, but no responses.

Thanks for your help!

-Craig
 
You probably didn't let it go long enough. An upgrade install can take what seems like an eternity.
 
Vista clean install is amazingly fast. The upgrade is amazingly slow. It will likely take longer than 2hrs but you should at least see progress.

However, did you run the upgrade advisor before you began? Be sure nothing incompatible has snuck in since your first purchase. If it flags a warning on something don't ignore it.
 
Originally posted by: marblewave
Hi there,

I have the upgrade version of Vista Home Premium that HP provided me, since I bought a computer within the last 6 months. I followed all of the instructions for preparing and then installing the upgrade, but as soon as press the "next" button when entering my product key, the system just sits there. I thought maybe I needed to give it some time, but I left it for 2 hours last night. Nothing.

Has anyone else had a similar issue with the upgrade? I saw a couple of threads floating around the net, but no responses.

Thanks for your help!

-Craig

Hi there ,
Well first of all find that if all of your hardware is vista compatible or not , if yes then run the upgrade advisor and find which are the softwares that are not compatible and remove them .Finally open the device manager and disable your sound card , network cards , display card , floppy drive controlers ,ports and printers and make sure that while you are installing Windows no external peripherals are connected , for eg printers scanners webcams etc ( you can check out seperately if these devices are compatible or not )

Lets see what happens after you do this .

Guru
 
I agree with the above statements but your system specs would help to give a more accurate answer 😉


Ausm
 
Back
Top