Vista: New Hard Drive Not Detected!

[Coldkilla]

I bought this new HDD for my Vista PC. It's a 2nd Gen. 160gb Serial ATA WD Caviar®SE - 7200 RPM.

System Specs:
Motherboard: ASRock 939Dual-SATA2 Socket 939 ULi M1695 ATX AMD Motherboard
Primary Hard Drive: Seagate Barracuda 7200.10 ST3320620AS (Perpendicular Recording Technology) 320GB 7200 RPM 16MB Cache SATA 3.0Gb/s Hard Drive
Secondary (New Hard Drive): 2nd Gen. 160gb Serial ATA WD Caviar®SE - 7200 RPM.

How the HDD's are connected:
Primary: Connected into "Sata II" Slot (Red Slot).
Secondary: Connected Into "Sata 1" (Black Slot, Nothing is plugged into Sata2)

OS: Vista Business



1. Windows Detected it, tried installing it in these ways:
-- A. Automatically Install: Failed.
-- B. Search from CD (Data Lifeguard Tools CD that came w/HDD): Failed.
-- C. Search online for drivers: Failed.
2. Opened CD by itself and ran it.
-- A. Tried installing it from CD: Failed.
------1. Error Opening >> windows/dlg/Setup.exe
-- B. Tried opening it via exploring CD: D:\windows\dlg\Setup.exe
------1. Data Lifeguard Tools will only run under Windows 95/98, Windows NT4 or Windows 2000/XP. Setup will not exit.
3. Tried downloading it via Western Digital's Website:
-- A. There website (shown in picture) says nothing about Vista. I tried Installing WD Serial ATA RAID Controller Card Driver.
------1. The files were non-openable and none were for Vista.

I don't know what to do!!! Anyone please, before I throw my PC out of the window. I have college tomorrow and no HDD space to work on my presentation.

edit: If it means anything:
Device Manager Has Yellow "!" Stating: Mass Storage Device >>
====================
This device is not configured correctly. (Code 1)
There is no driver selected for the device information set or element.
To reinstall the drivers for this device, click Reinstall Driver.
====================
Reinstall Driver takes me back to screen that looks for the drivers. Which Fails.

edit two:

 

[mechBgon]

What motherboard do you have, what brand & model?

 

[Minerva]

Sounds like you have a SATA drive running enhanced or AHCI mode and need the driver for it to see it. With previous NT installs this was called the F6 install. At least Vista lets you "browse it out".

At the cheetah said, it depends on your mobo.

 

[Coldkilla]

Motherboard: ASRock 939Dual-SATA2 Socket 939 ULi M1695 ATX AMD Motherboard
Primary Hard Drive: Seagate Barracuda 7200.10 ST3320620AS (Perpendicular Recording Technology) 320GB 7200 RPM 16MB Cache SATA 3.0Gb/s Hard Drive

 

[Minerva]

You may have to change your SATA port to compatible mode. (BIOS)

 

[Coldkilla]

Alright, while I am trying that, feed me any suggestions you may have. I really need to fix this.

 

[mechBgon]

Originally posted by: Coldkilla
Motherboard: ASRock 939Dual-SATA2 Socket 939 ULi M1695 ATX AMD Motherboard
Primary Hard Drive: Seagate Barracuda 7200.10 ST3320620AS (Perpendicular Recording Technology) 320GB 7200 RPM 16MB Cache SATA 3.0Gb/s Hard Drive

Also, confirm that the drive is plugged into one of these ports circled in red and that you have the SATA drivers loaded for the disk controller that's hooked to those two ports. The Vista driver is available from this page and is the one named ULi SATA driver ver:1058f.

I'm assuming that the ULi SATA controller is not in RAID mode. If it is, go into your motherboard's BIOS menus and switch it out of RAID mode.

Big picture: you may be able to free up some space by deleting unnecessary files.

 

[Coldkilla]

Okay. Based on the picture you provided. The primary HDD is in the SATA port ABOVE the 2 ports circled in your image.

The new HDD is in SATA1 of the encircled port. I downloaded the Vista Driver and am installing it now.

Also note: I did not see anything like "compatibility" in bios, unless I was looking in all the wrong places (I looked everywhere).

I don't know much of anything with RAID, and I never changed any default settings.

 

[mechBgon]

Ok, good luck, and otherwise double-click the yellow ! and see what it's griping about in there.

 

[Coldkilla]

I double clicked the Yellow. That has been updated in my main post.

Also, instead of XP telling me that it needs to look for software I now have a screen:
http://img354.imageshack.us/img354/926/untitleddf6.jpg

I don't know what goes to what.

The hard drive it see's is the new one I bought.

 

[mechBgon]

Originally posted by: Coldkilla
I double clicked the Yellow. That has been updated in my main post.

Also, instead of XP telling me that it needs to look for software I now have a screen:
http://img354.imageshack.us/img354/926/untitleddf6.jpg

I don't know what goes to what.

The hard drive it see's is the new one I bought.

Looks like the controller is in RAID mode and needs switched to non-RAID "normal everyday" mode.

1) go into the BIOS by pressing the DEL key when the motherboard POSTs

2) In there, go into Advanced and then into the IDE Configuration sub-menu. It should look like this pic :camera:.

3) See the SATA Operation Mode item there? Change that to non-RAID mode. Now save your changes and exit from the BIOS.

4) When Windows fires up, it'll probably go "aha, I see new hardware" (meaning the SATA controller). If necessary, run the ULi driver installer that I linked to earlier so the controller is recognized, and then you should have the drive that's on the controller recognized too.


Any good?

 

[Coldkilla]

I installed the ULi driver immediately after your previous post. However, after changing it to non-RAID in the SATA Operation Mode. Still, I cannot access it Under "Computer". It still only shows my main hard drive ( C: )

 

[mechBgon]

Originally posted by: Coldkilla
I installed the ULi driver immediately after your previous post. However, after changing it to non-RAID in the SATA Operation Mode. Still, I cannot access it Under "Computer". It still only shows my main hard drive ( C: )

You need to install the ULi driver after switching the controller into non-RAID mode. Did you do that, in that order?

If not, try that.

If you do that (or already did it), then

1) click the Start button

2) on the Start menu, right-click "Computer" and choose Manage from the right-click menu. Computer Management will open.

3) in Computer Management, go down to Disk Management and expand it so it looks sort of like this pic :camera:.

4) is the drive listed there? If so, right-click the white bar that represents its capacity and you can create a partition, then right-click it and format the partition. Now the drive should show up in Computer like the C: drive does.

If the drive's listed, but has no white bar, then right-click on "Disk 1" or whatever it's being called, and see if it needs to be initialized.

 

[mechBgon]

Also, if your primary HDD is a 320GB drive, there's GOT to be something on there you can live without :evil: PowerPoint presentations don't take up much room, just delete one movie or something, and you're on your way for the time being.

 

[Coldkilla]

It was there. I selected something about "simple volume" since there was no other option. It is now formatting. I remember doing this a very long time ago and it worked. Hopefully this will too.

It's going to take a while to format. (Been at it a few minutes and its only 3% done)

 

[mechBgon]

It's going to take a while to format. (Been at it a few minutes and its only 3% done)

Time for a snack break!

 

[Minerva]

Isn't there an option for quick format?

Gotta love the hardware controllers though. Quick or regular format they take about the same time.

 

[Coldkilla]

Kewls. I just wish I hadn't set all my college homework off until school started the next day At least I can work on one thing while my PC's working on another

If yall aren't on when this is done (54%), I'd like to thank you in advance for your time!!

 

[mechBgon]

yay, happy endings

You might want to give Windows a page file on the new drive, once it's got its drive letter.

1) right-click Computer and choose Properties. The System Properties panel opens.

2) click on Advanced System Settings and another panel appears, with the Advanced tab in view.

3) On that new panel, click the Settings button in the Performance box and another panel opens.

4) on this latest panel, click the Advanced tab (we must be really Advanced by now ) and click the Change button. The Virtual Memory panel will appear.

5) on the Virtual Memory panel, click your new drive to highlight it, then click the button for System-managed size, and finally hit the Set button to apply the change. pic showing the Virtual Memory panel :camera:, I have three drives there, each with system-managed page files.

 

[Googer]

Two of those SATA ports on that particular motherboard are hosted by the JMICRON SATA chip, make sure that your SATA cable is not plugged in to one of those and one of the ULi hosted ports.

 

[Coldkilla]

Got it to work. Thx yall