Based on Viewsonic monitors held by family/friends, I think they make a good product. My brother has a 4-year-old 17" Viewsonic G series (forgot which one), and it looks sharp for its age. More recently, my friend purchased the EF70 which looks great. The text is sharp and the colour vivid. I will admit that a Sony E200 sample (in a store) looked
slightly better in text output , but really not by much. And they use different tubes anyway with the Sony considerably more expensive.
LXi, I have to disagree with you on the implication here.
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I have seen the P775, my friend has one, after about a year of service it became fuzzy and unclear, didnt look good even when it was new. He was very disappointed with it. Crappy monitors should not be bothered with >>
To label Viewsonic monitors as "crappy" based on your friend's experience is unfair to say the least. BTW, I have seen a (to my eyes) blurry Samsung 700p, but I wouldn't label Samsung's monitors as poor because of it. There is, of course, the possibility of variance on the manufacturing line. No monitor manufacturer is immune to this.
Another example: I've seen people here compare Maxtor hard drives to the IBM equivalent all the time. Some bemoan their Maxtor purchase declaring that Maxtor drives are crap. But, Dell, known for their reliability/service (please no arguments on the merits of buying from Dell, just trying to illustrate a point

), have no problem including them in their systems (e.g. Diamond Max Plus 40). I would love to see reliability/customer satisfaction statistics for monitors, HDDs, and other computer products in the vein of Consumer Reports. But we'll have to settle for user experiences in forums/sites like these. Based on that, people seem to be generally happy with Viewsonic's quality/reliability. I agree that RMA is a pain for a heavy monitor. Same thing goes for televisons. I think manufacturers should go the extra mile here - pick up the old item while dropping off the new one, within a week. Sadly, this is not the case.
I feel that Viewsonic compares well against Samsung in many areas. The value-targeted E771/E773, for instance, stand up well (and better IMO) against the similarly priced Samsung 750s/750b. The Samsung 700NF/900NF might be a little cheaper than the comparable Viewsonic PF775/PF790, but again I feel Viewsonic's quality is
comparable, not necessarily superior. Personally, Viewsonic, Samsung, and Sony are all at the top of my list (all have low-budget products I wouldn't touch however). And Iiyama, these are impossible to find in my area. Perhaps only online?
IMO, Viewsonic is a solid choice in quality and reliabilty . I personally do not have enough data to declare a reliability champ for either company, and I don't think anyone here can honestly make definitive assertions to that fact either.
Anyway...steverama, I hope you enjoy your purchase. The EF70 is a fine monitor.