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Question VidSchDdiNotifyInterruptWorker BSOD on Recently Built 5700XT PC

jxchow

Junior Member
May 3, 2020
9
1
41
Hey all going to list my issue and also any info from the dumps and reliability viewer down below:

Description of Original Problem: While using my computer regularly(downloading videos, browsing chrome, or gaming), it'll randomly BSOD and give me a video scheduler internal error and then restart. This doesn't seem to happen more when gaming, rather it happens around anytime. I've tried just leaving my desktop on and running and it'll still do the above. I have tried redownloading drivers and using DDU to uninstall and then reinstalling. I have also ran Direct X Diagnostic and Furmark with no issues.

Computer Type: Custom Build Desktop (Only around 1-2 months)

GPU: 5700XT no overclock

CPU: Ryzen 5 3600 no overclock

Motherboard: B450I GAMING PLUS AC

RAM: Patriot Viper Steel 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 4000 (PC4 32000) Intel XMP 2.0 Desktop Memory Model PVS416G400C9K, Attempted to overclock then reset

PSU: Evga SuperNova 650 GM 80 Plus Gold

Case: NZXT h200i, fans

Operating System & Version: Windows 10 Pro Version

GPU Drivers:

Driver Name: C:\Windows\System32\DriverStore\FileRepository\u0352369.inf_amd64_275818c45a90b362\B352355\aticfx64.dll,

C:\Windows\System32\DriverStore\FileRepository\u0352369.inf_amd64_275818c45a90b362\B352355\aticfx64.dll,

C:\Windows\System32\DriverStore\FileRepository\u0352369.inf_amd64_275818c45a90b362\B352355\aticfx64.dll,

C:\Windows\System32\DriverStore\FileRepository\u0352369.inf_amd64_275818c45a90b362\B352355\amdxc64.dll

Driver File Version: 26.20.15019.19000 (English)

Driver Version: 26.20.15019.19000

Chipset Drivers: 10.0.18362.693

Background Applications: Any

When I go to view reliability history, this is what it shows:

Problem signature

Problem Event Name: BlueScreen

Code: 119

Parameter 1: 10

Parameter 2: ffffe787a80be000

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_18363

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.18363.2.0.0.256.48

Locale ID: 1033

Extra information about the problem

Bucket ID: 0x119_10_UNKNOWN_dxgmms2!VidSchDdiNotifyInterruptWorker

Dump File:

==================================================

Dump File : 071420-6250-01.dmp

Crash Time : 7/14/2020 1:38:20 AM

Bug Check String :

Bug Check Code : 0x00000119

Parameter 1 : 00000000`00000010

Parameter 2 : ffffe787`a80be000

Parameter 3 : 00000000`00000000

Parameter 4 : 00000000`00000000

Caused By Driver : watchdog.sys

Caused By Address : watchdog.sys+41a0

File Description : Watchdog Driver

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 10.0.18362.1 (WinBuild.160101.0800)

Processor : x64

Crash Address : ntoskrnl.exe+1c23a0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\071420-6250-01.dmp

Processors Count : 12

Major Version : 15

Minor Version : 18362

Dump File Size : 1,454,060

Dump File Time : 7/14/2020 1:39:15 AM

==================================================

Does anyone have any info on what a fix could be? If you need any additional info let me know down below. Thanks!
 

Spjut

Senior member
Apr 9, 2011
889
72
91
Is the BIOS updated? The 400 chipset never got official support for PCI-E 4, but old BIOS versions will still default to that and that has caused various issues. Alternatively you could manually limit it to PCI-E 3 in the BIOS.
 

jxchow

Junior Member
May 3, 2020
9
1
41
Is the BIOS updated? The 400 chipset never got official support for PCI-E 4, but old BIOS versions will still default to that and that has caused various issues. Alternatively you could manually limit it to PCI-E 3 in the BIOS.
Hi my BIOS version is E7A40AMS.AB0. I remember updating it recently. Is that the most updated version? Do you manually switch it to PCI-E 3 in Advanced then PCI Subsystem Settings? I see 3 settings: PCI_E1 - Max Link Speed (which was already set to Gen3), Chipset Gen Switch(Auto, can be gen1,gen2,gen3), Above 4g memory/Crypto Currency Mining (disabled, can be enabled), and PCI_E1 Lanes Configuration (Auto right now, but can be x8+x8 or x4+x4+x4+x4)
 

Spjut

Senior member
Apr 9, 2011
889
72
91
Ok, looks like that's the second most recent BIOS, so that shouldn't be the issue then. Though yes, putting that setting to gen3 would mean PCI-E 3.0.
 

jxchow

Junior Member
May 3, 2020
9
1
41
It seems that this pops up too a lot and this sometimes triggers the BSOD?
Problem signature
Problem Event Name: LiveKernelEvent
Code: 142
Parameter 1: ffffcf081ba07010
Parameter 2: fffff801710209f0
Parameter 3: 0
Parameter 4: 2cbc
OS version: 10_0_18363
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x142_Tdr:6_IMAGE_atikmpag.sys
Server information: 13c3e6a7-4e31-40db-8cba-8aac020b030b
 

Shmee

Memory and Storage, Graphics Cards
Super Moderator
Sep 13, 2008
4,614
619
126
Weird. My only thought is to do basic troubleshooting, perhaps starting with memtest. Memory errors can manifest themselves in weird ways. Also you could try OCCT for the video card.
 

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