Videos & Games causing pc to slowly crash

Yilmas

Junior Member
Dec 1, 2009
12
0
0
www.nt-jensen.dk
Hi everybody! /sry for the long text...

I've been having some really annoying problems with my computer, it crashes in games and videos but not while running any benchmarking programs like 3dmark06/3dmark Vantage. I've tried reinstalling windows 7, downgrading to windows vista, and even XP. Also done some testing with ubuntu with the video crash. But none of them have made any difference. Since the benchmarking programs did not cause the computer to crash Im beginning to doubt that its not the gpu. Also I've tried running memtests on both the vram and the normal rams...

Explanation of a crash:
1. The active window/program crashes.
2. If its a video player then I can minimize the window and open any other program which will immediatly crash when opened.
3. It will continue to crash different programs until it reaches the explorer.exe and crash that, after that I cant move my mouse, and "num lock" is frozen.


The Motherboard, ram and CPU Cooler is new(less than a day old)... Upgraded from ASUS Maximus Formula with DDR2-1066. This setup was experiencing the exact same problems/crashes, which let me to buy a new mobo and ram..


System Temp:
CPU - idle 28° load 45°
GPU - idle 60° load 85° - Stock Cooler


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System Information
------------------
Operating System: Windows 7 Ultimate 64-bit
Language: Danish (Regional Setting: Danish)
Motherboard: ASUS P5E3 PRO
BIOS: BIOS Date: 07/14/09 14:42:53 Ver: 08.00.12
Processor: Intel(R) Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM DDR3 1333
Page File: 1735MB used, 6453MB available
DirectX Version: DirectX 11
Chassis: Thermaltake Xaser VI
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Display Memory: 2287 MB
Dedicated Memory: 495 MB
Shared Memory: 1791 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
---------------
Drives
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1x Seagate Barracuda (1397 GB) - Windows part(117GB) - Storage part(1280GB)
1x TSSTcorp CDDVDW SH-S223B ATA Device
---------------
USB devices
---------------
Logitech G15 Keyboard
Logitech MX Revolution
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
240
106
What is your monitor and its settings?
 

dfuze

Lifer
Feb 15, 2006
11,953
0
71
Your idle GPU temp seems high, does the case have much air flow?

Have you checked the Event Viewer to see what it says happened?
 

Yilmas

Junior Member
Dec 1, 2009
12
0
0
www.nt-jensen.dk
#5 - Samsung SyncMaster T220 - 1650x1050 @ 60hertz

#6 - I've got a 140mm on the front panel(IN), a 140mm on the top panel(IN), a 140mm on the back panel(OUT), a single 140mm inside to create some flow through the hdds.

These are the 4 errors/warnings/information tags that I get in Event Viewer:
1. The NVIDIA Display Driver Service service has reported an invalid current state 32.
2. The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
3. The UMDF reflector was unable to complete startup because the WUDFPf service was not found. This service may be started later during boot, at which point Windows will attempt to start the device again.
4. The driver \Driver\WUDFRd failed to load for the device Root\SIDESHOW\0000.
 

dfuze

Lifer
Feb 15, 2006
11,953
0
71
Are you using the latest Nvidia drivers? If so, maybe use a version or two behind and see if that helps.
 

rasczak

Lifer
Jan 29, 2005
10,437
23
81
which programs cause this? is it all games or just one game in particular? have you reinstalled the game or offending app already?
 

Yilmas

Junior Member
Dec 1, 2009
12
0
0
www.nt-jensen.dk
It will happen with any game, and any "fullscreen mode" program like a video player... I've tried reinstalling them but no change... And applying the newest patch...
 

dfuze

Lifer
Feb 15, 2006
11,953
0
71
Maybe it's a thermal issue with the video card. Maybe take off the side panel and point a fan at it and see if that helps.
 

GaryJohnson

Senior member
Jun 2, 2006
940
0
0
#5 - Samsung SyncMaster T220 - 1650x1050 @ 60hertz

#6 - I've got a 140mm on the front panel(IN), a 140mm on the top panel(IN), a 140mm on the back panel(OUT), a single 140mm inside to create some flow through the hdds.

These are the 4 errors/warnings/information tags that I get in Event Viewer:
1. The NVIDIA Display Driver Service service has reported an invalid current state 32.
2. The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
3. The UMDF reflector was unable to complete startup because the WUDFPf service was not found. This service may be started later during boot, at which point Windows will attempt to start the device again.
4. The driver \Driver\WUDFRd failed to load for the device Root\SIDESHOW\0000.

That #4 is an interesting one. Do you have a sideshow device? Maybe a G15 keyboard? Uninstall any drivers/software for it and try a different keyboard.
 

Yilmas

Junior Member
Dec 1, 2009
12
0
0
www.nt-jensen.dk
#12 - The problem persist even though I managed to lower the gpus temp...

#13 - No change in the state of the problem if I change my G15 keyboard or my mouse for that matter...