Just thought I'd give a heads up about VideoGameCentral.com. Yeah, I'm sure you guys will take one look at their site and give me hell for even considering them, but they had a GBA game listed in stock that I couldn't find other places. Here's my rant that I posted on Resellerratings.com
I placed an order for an in stock item on on December 6th. As of the 13th, I had heard nothing from them. Calling them revealed that the item was backordered. I had to call a total of 8 times, 3 times it was busy (after ringing 5 times), once someone picked up and hung up, and 3 times the call was "disconnected" during the call. They blamed this on their phone system being VOIP and that they were dealing with heavy call volume. With such high call volume, of the 4 times my call was answered, it was answered in less than 4 rings. Also, I'm fairly sure there were only 2 guys answering the phone, as I talked to Dawell the first two times, and Dominic the next 2 times, and he mentioned "the other guy taking calls" telling him about our problems staying connected. Bottom line, I should have been notified of my item actually being backordered since it was listed as in stock at the time of my order. Also, I shouldn't have to call them (long distance) 8 times to cancel my order.
Point is, avoid them. Yeah, I know, one look at the site, should've been obvious.
Cliffs:
1)Ordered from Videogamecentral.com on the 6th
2)No update as of the 13th
3)Had to call 8 times to cancel
4)Shop elsewhere
I placed an order for an in stock item on on December 6th. As of the 13th, I had heard nothing from them. Calling them revealed that the item was backordered. I had to call a total of 8 times, 3 times it was busy (after ringing 5 times), once someone picked up and hung up, and 3 times the call was "disconnected" during the call. They blamed this on their phone system being VOIP and that they were dealing with heavy call volume. With such high call volume, of the 4 times my call was answered, it was answered in less than 4 rings. Also, I'm fairly sure there were only 2 guys answering the phone, as I talked to Dawell the first two times, and Dominic the next 2 times, and he mentioned "the other guy taking calls" telling him about our problems staying connected. Bottom line, I should have been notified of my item actually being backordered since it was listed as in stock at the time of my order. Also, I shouldn't have to call them (long distance) 8 times to cancel my order.
Point is, avoid them. Yeah, I know, one look at the site, should've been obvious.
Cliffs:
1)Ordered from Videogamecentral.com on the 6th
2)No update as of the 13th
3)Had to call 8 times to cancel
4)Shop elsewhere
Facebook
Twitter