- Feb 14, 2010
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I bought a Vertex 2 60GB drive in November of last year, and I upgraded the firmware from 1.1x (can't remember what it was, going off memory here) to 1.24 (again, going off memory). The firmware update caused a minor issue in that it struck the SSD off the boot sequence in the BIOS, so that when I next turned the computer on it wouldn't boot. I recognized this, having read a few reports where this occurred, and corrected this. The SSD was fine after that.
Fast forward to a few weeks ago. On the release of the 1.33 firmware I upgraded again, and everything seemed fine and dandy. Phew, I thought. Even though the fix for the first update issue was simple, it was still inconvenient and could have been done without. So I went on using my computer.
Today I come home, sit down, and start using my computer. Browsing the web, doing some word processing, listening to music. That kind of thing. Suddenly, out of the blue, shit starts hitting the fan. When I try to save my work, Word freezes. The audio is still playing, but when I try Alt+Tab to iTunes that has frozen too. Opera has frozen, and Windows Explorer has also. Ctrl+Shift+Esc brings up Task manager. I find out that in the Applications tab all these applications are marked Not Responding. So I try terminate them in the Processes tab, before Task Manager, too, stops responding. By this time I can still move my mouse around, but all other input has ceased functioning.
I decide that a hard reset will fix this problem. It doesn't. Up to the Windows login screen everything is fine, apart from that screen about Windows not shutting down properly the first time. Once I login, however, we are back to the same situation. Nothing is working, and all I can do is move the mouse.
I restart the computer again, and it seems as if the OCZ Vertex 2 is no longer detectable in the BIOS. AHCI port 1 is the optical drive. Ports 3 and 4 are my WD Blue 640GB hard drives. However, AHCI Port 2 is conspicuously blank. So at the moment I'm kind of wondering whether the firmware update has surreptitiously and after hiding in the works come out and done a spanner.
I should mention that I had made a backup before the firmware update, and I still have it on my hard drive (from memory). So data and recovery shouldn't be a problem...as long as I can get my SSD working again. I should also mention that I had finished running MSE and Malwarebytes Antimalware scans just that morning; in fact, I'd left the computer on while I was gone during the day for just this purpose. And the scans were clean.
Can anyone shed any insight on this matter for me, or should I try contact OCZ customer support about a refund/replacement?
TLDR:
Firmware update
Weeks later drive dies
WTF do I do?!
EDIT: I tried restarting the computer again, and the SSD magically reappeared. However, I'm not so sure it's the SSD's problem now, after a couple of BSODs after logging in:
I'm running Memtest86+ on it now, and leaving it to run overnight, seeing as there's not much else it can do in any case. If anything comes up I'll post it up.
Fast forward to a few weeks ago. On the release of the 1.33 firmware I upgraded again, and everything seemed fine and dandy. Phew, I thought. Even though the fix for the first update issue was simple, it was still inconvenient and could have been done without. So I went on using my computer.
Today I come home, sit down, and start using my computer. Browsing the web, doing some word processing, listening to music. That kind of thing. Suddenly, out of the blue, shit starts hitting the fan. When I try to save my work, Word freezes. The audio is still playing, but when I try Alt+Tab to iTunes that has frozen too. Opera has frozen, and Windows Explorer has also. Ctrl+Shift+Esc brings up Task manager. I find out that in the Applications tab all these applications are marked Not Responding. So I try terminate them in the Processes tab, before Task Manager, too, stops responding. By this time I can still move my mouse around, but all other input has ceased functioning.
I decide that a hard reset will fix this problem. It doesn't. Up to the Windows login screen everything is fine, apart from that screen about Windows not shutting down properly the first time. Once I login, however, we are back to the same situation. Nothing is working, and all I can do is move the mouse.
I restart the computer again, and it seems as if the OCZ Vertex 2 is no longer detectable in the BIOS. AHCI port 1 is the optical drive. Ports 3 and 4 are my WD Blue 640GB hard drives. However, AHCI Port 2 is conspicuously blank. So at the moment I'm kind of wondering whether the firmware update has surreptitiously and after hiding in the works come out and done a spanner.
I should mention that I had made a backup before the firmware update, and I still have it on my hard drive (from memory). So data and recovery shouldn't be a problem...as long as I can get my SSD working again. I should also mention that I had finished running MSE and Malwarebytes Antimalware scans just that morning; in fact, I'd left the computer on while I was gone during the day for just this purpose. And the scans were clean.
Can anyone shed any insight on this matter for me, or should I try contact OCZ customer support about a refund/replacement?
TLDR:
Firmware update
Weeks later drive dies
WTF do I do?!
EDIT: I tried restarting the computer again, and the SSD magically reappeared. However, I'm not so sure it's the SSD's problem now, after a couple of BSODs after logging in:
I'm running Memtest86+ on it now, and leaving it to run overnight, seeing as there's not much else it can do in any case. If anything comes up I'll post it up.
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