VerizonWireless says i've used 527 peak minutes . . .

[PlatinumGold]

not bad, i usually uses about 1500 minute per month. so ok, 527 peak minutes fine.

but they say i've used 527 peak minutes between 10/4/2005 5:40 am to now.

WTF, that's only 2 days of peak minutes. has there even been 527 peak minutes between now and then?

WTF is that?

 

[AgaBoogaBoo]

Time to call them up? 😛

 

[Codegen]

Originally posted by: PlatinumGold
WTF, that's only 2 days of peak minutes. has there even been 527 peak minutes between now and then?

60 * 24 != 572
60 * 24 =1440

edit: Fvck math

Edit2: I thought we were the sixth

 

[PlatinumGold]

Originally posted by: Codegen

Originally posted by: PlatinumGold
WTF, that's only 2 days of peak minutes. has there even been 527 peak minutes between now and then?

60 * 24 != 572
60 * 24 =1440

edit: Fvck math

Edit2: I thought we were the sixth

uhhh, duh, PEAK minutes as in minutes that are not considered night. i believe peak minutes are 8:00 am to 9:00 pm.

so about 1/2 that.

basically i've been on the phone nonstop during peak hours for the last 2 days, it's just not true.

btw, i talked to my csr and got it straightened out. she agreed, there was no way i used 527 minutes between then and now.

 

[Codegen]

Well in that case, that's 13 hours

so 60 * 13 = 780

 

[Thegonagle]

Do you have a PDA phone?

Have you installed any apps that might access the internet?

Have you made any changes to your account/plan?

They have some common data billing issues with PDA phones. Apparantly, it's confusing for some people at Verizon to set it up correctly, so there have been overage nightmares. Call them up and have them fix it.

 

[PlatinumGold]

Originally posted by: Thegonagle
Do you have a PDA phone?

Have you installed any apps that might access the internet?

Have you made any changes to your account/plan?

They have some common data billing issues with PDA phones. Apparantly, it's confusing for some people at Verizon to set it up correctly, so there have been overage nightmares. Call them up and have them fix it.

i do have a pda phone but it wasn't the one with the excess usage.

the pda phone showed only 6 minutes of usage (i use it primarily for data and very rarily actually use it as a phone).

 

[Thegonagle]

I don't know...

Could be a temporary issue in the billing system that will be corrected without action on your part. I wouldn't take that chance, especially if the usage is still going higher.

It's possible that a ton of off-network ("Extended Network") minutes got delayed and posted this month instead of last month. Were you using your phone in Extended Network a lot in the last month or two?

If it's not that, I guess you'll need to call them up to have them fix the issue.

 

[kranky]

Originally posted by: AgaBoogaBoo
Time to call them up? 😛

But wait until offpeak hours!