Verizon Wireless Special Numbers

[TooOne21]

This is what I know so far.

*86 - Voicemail
*611 - Customer Service
*228 - Update Roaming List
*71 + Phone Number SEND - Call Forwarding if busy or no answer
*72 + Phone Number SEND - Call Forwarding
*73 - Deactivate Call Forwarding
#646 - Minutes Used
#225 - Account Balence Information
#PMT - To Make a payment

Is there any more that I don't know about, any Verizon Wireless employees care to share some shortcuts?

 

[TooOne21]

Bump.

 

[NutBucket]

The ones you should look for are the ones that bypass the hold queue

 

[Doggiedog]

Very useful.

Thanks!

 

[amnesiac]

Originally posted by: NutBucket
The ones you should look for are the ones that bypass the hold queue

Verizon doesn't have a hold queue. Not that I've experienced, anyway. The longest wait I've experienced was less than 8 minutes around lunchtime.


AT&T on the other hand, well they're having major issues. I've been on hold with them for almost 2.5 hours at one point.

An in-store rep showed me a "cheat" for getting around that. At the prompt, instead of entering your number, enter 0#, and keep entering 0# until it shunts you to a rep. It works every time. However, you'll get a non-GSM rep who will have to transfer you to the right department, but you get put at the front of the queue.

 

[amnesiac]

Also, is call forwarding free or is there a charge? Do you get charged minutes for it?

 

[NutBucket]

Originally posted by: amnesiac
Also, is call forwarding free or is there a charge? Do you get charged minutes for it?

If I had to guess I would guess like $0.10 a minute or something.

 

Originally posted by: NutBucket

Originally posted by: amnesiac
Also, is call forwarding free or is there a charge? Do you get charged minutes for it?

If I had to guess I would guess like $0.10 a minute or something.

I thought it just deducted from your airtime minutes while you were speaking on the forwarded line.

 

[optoman]

Add #PMT to make a payment.

 

[Storm]

*228 - Update Roaming List

Is that for making sure you have all possible towers in your location?

I know theres a number for that... hrmmm

 

[TooOne21]

Originally posted by: Storm
*228 - Update Roaming List

Is that for making sure you have all possible towers in your location?

I know theres a number for that... hrmmm

That is exactly what it is for. It is good to dial *228 and select option 2 at least ever other month in the region you are constantly in. If you go out out of your county or state you will want to do this every time you cross county or state lines.

 

[TooOne21]

Originally posted by: jumpr

Originally posted by: NutBucket

Originally posted by: amnesiac
Also, is call forwarding free or is there a charge? Do you get charged minutes for it?

If I had to guess I would guess like $0.10 a minute or something.

I thought it just deducted from your airtime minutes while you were speaking on the forwarded line.

I know for Verizon Wireless forwarding just deducts from your allowed minutes. If you have free nights and weekends, it is completely free.

 

[rh71]

Originally posted by: TooOne21

Originally posted by: Storm
*228 - Update Roaming List

Is that for making sure you have all possible towers in your location?

I know theres a number for that... hrmmm

That is exactly what it is for. It is good to dial *228 and select option 2 at least ever other month in the region you are constantly in. If you go out out of your county or state you will want to do this every time you cross county or state lines.

Bah... unable to update at this time. Please call customer service and they'll be happy to assist me.

 

[isasir]

Originally posted by: rh71

Originally posted by: TooOne21

Originally posted by: Storm
*228 - Update Roaming List

Is that for making sure you have all possible towers in your location?

I know theres a number for that... hrmmm

That is exactly what it is for. It is good to dial *228 and select option 2 at least ever other month in the region you are constantly in. If you go out out of your county or state you will want to do this every time you cross county or state lines.

Bah... unable to update at this time. Please call customer service and they'll be happy to assist me.

Just updated mine...

 

[rh71]

finally worked - thx

 

[SuperFreaky]

cool list, thanks

 

[NeoPTLD]

Should you find yourself roaming on another carrier's network, dial your own # instead of *86 to access your voice mail.

There's also an unverified rumor that if you have mobile-to-mobile minutes, voice mail usage comes out of your M2M minutes rather than regular allowance minutes by dialing your # in lien of *86.