Verizon Wireless customer service number?

Mill

Lifer
Oct 10, 1999
28,558
3
81
What number can you dial from a verizon phone to talk to customer service?
 

bunker

Lifer
Apr 23, 2001
10,572
0
71
I had verizon about 2 years ago and IIRC it's either 611 or #611 or *611
 

AnimeKnight

Golden Member
Jan 8, 2000
1,823
2
0
how do you like their service?? i am so sick of cingular :| so i am thinking about changing the carrier.. I am in Orange County, CA
 

Mill

Lifer
Oct 10, 1999
28,558
3
81
I don't have verizon but my mother does. She had called me to find out their customer service number because she is on a trip with my aunt. I have sprint pcs in Atlanta. It works good for me.
 

Thegonagle

Diamond Member
Jun 8, 2000
9,773
0
71
It's *611 from the Verizon phone if it's connected to a Verizon Digital or analog tower. If not, it's 888-466-4646, and be sure to ask them to credit your airtime for the call, I think this might use up your minutes, but I'm not sure. They will know, of course.

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People in Orange County seem to say that Verizon and AT&T are the best. Check them both out to be sure they both work well at home and work, and return the one you like less during the 15-30 day return period. There's no contract cancellation penalty during this period, but they might still bill you for airtime used.

If they both seem good, I'd go for AT&T just because they still have regional plans with no roaming within your region, no matter who's tower your phone happens to find a signal with. Of course that's just me. I just prefer a plan with no roaming, because I never know what kind of boonie town I might need to drive to for one of my jobs.

Verizon replaced their regional plans with this crappy PITA plan called America's choice, which is like Sprint in a way: If you're off the designated network, you pay roaming. That's why I dumped Sprint, you jerks!

OK, OK, I like Verizon when I'm at home and down in Chicago. They've got a good cell network built (800 MHz works better, baby!), and customer service is quick and helpful.