Verizon Wireless Cancellation Question

[Fingolfin269]

Let me preface this by saying that I am not complaining directly against the Verizon Wireless service. I have been a customer since 2000 and have had nothing but good things to say about the service. But, here is my new dilemma...

I recently moved to a new side of town that is the 'rapidly expanding' side of town and now I get little to no cell coverage. This has caused me to drop an additional $30 a month on Vonage and I rarely use my cell phone. This makes my phone bill around $100 which is unacceptable since I do not use the phone that much at all but I need a cell phone for certain reasons outside of the house and I obviously need phone access at home.

I want to get out of my Verizon contract and sign up with Sprint since it definately works here. This would allow me to drop $30 a month in phone cost that I have simply because Verizon will not work at my house. The thing that sucks more is that since I have Vonage, if I lose my internet connection I am without a phone. This happened the other night and underscored my need for something different.

Has anyone tried to get out of a Verizon contract early? Has anyone tried to do so under similiar circumstances? I am never late on my payment and have never been late in 6 years so hopefully that will help my case. Any advice or similar stories would be appreciated.

Cliffs:
1) Recently Moved
2) Verizon does not work here / Sprint does
3) Had to pick up Vonage in order to have service at home
4) Want to get out of Verizon contract without paying full amount (I'm over a year in the current 2 year agreement)
5) ??? Shafted?

 

[isekii]

just talk to a supervisor and tell them there is no coverage in the new area you moved to.

I dont think they will ask you to pay the early termination fee since you are not getting service

 

[MrBond]

Does the detailed coverage map show VZW has service in your area? Here's a link:

http://www.verizonwireless.com/b2c/Cove...catorController?requesttype=NEWREQUEST

If there's no service, I think you can get out of a contract with no penalty. That's one of the accepted reasons for termination.

If there is coverage there, but it's just spotty, you'll have to pay the ETF. However, I heard a while back that VZW was prorating the ETF for customers now, so if you've been with them a while, you may not have to pay the whole $175.

HowardForums has a verizon forum, you might check there.

 

[Fingolfin269]

Thanks guys. Yes, I do get service here but it might as well be non-existent. It is the 'one-bar' service where you can talk to someone but they hear every other word or it just disconnects within 10 seconds.

 

[altonb1]

In York, PA, I saw a Sprint store with a sign that says they will buy your contract. You may want to see if that is a nation-wide promotion.

 

[Fingolfin269]

Originally posted by: altonb1
In York, PA, I saw a Sprint store with a sign that says they will buy your contract. You may want to see if that is a nation-wide promotion.

I'll definately look into that. Most likely it is local but it never hurts to ask...