Verizon sales calls

[cornbread]

Verizon has been trying to call me for a few weeks now, and I finally was able to answer their call today, and was told that they are giving me a free month on one of my lines if I renew my service with them, and that I was eligible for a phone upgrade on that line. He said that this would happen with all my lines as they become eligible.. I've had service with them for years and this is the first time I've been offered such a thing. Anyone have any experience with that?

 

[AgaBoogaBoo]

I haven't, and have to wonder if it's to prevent people from switching away to a competitor?

 

[cornbread]

I told him go ahead, I don't have any plans to change providers, especially when none of the other providers offer decent service on this mountain...

 

[TheGizmo]

Originally posted by: cornbread
I told him go ahead, I don't have any plans to change providers, especially when none of the other providers offer decent service on this mountain...

thats dumb why give in to that incentive? now you are in a new 2-yr contract I bet and won't be able to get a discounted phone price for signing a new contract...

 

[sao123]

Originally posted by: cornbread
Verizon has been trying to call me for a few weeks now, and I finally was able to answer their call today, and was told that they are giving me a free month on one of my lines if I renew my service with them, and that I was eligible for a phone upgrade on that line. He said that this would happen with all my lines as they become eligible.. I've had service with them for years and this is the first time I've been offered such a thing. Anyone have any experience with that?

are you sure you arent just getting 1 free month of Vcast? Thats simply an addon service to your plan... We were offered it yesterday if we would renew, but we declined.
they seem to offer that to almost everyone.

 

[thomsbrain]

Originally posted by: TheGizmo

Originally posted by: cornbread
I told him go ahead, I don't have any plans to change providers, especially when none of the other providers offer decent service on this mountain...

thats dumb why give in to that incentive? now you are in a new 2-yr contract I bet and won't be able to get a discounted phone price for signing a new contract...

That WAS the discounting price for signing a new contract. He signed a new contract. He got a discount. What part of that didn't you understand? Verizon was just trying to make sure he actually went through with it it by reminding him he would get a discounted new phone when he did. He could have ignored them and kept his old phone, but the OP made it clear he had no intention of changing carriers, so he didn't mind signing the new contract.

Verizon just goes out of their way to market it as a regularly occurring cyclical 2-year thing, like "yes, i finally get my new discounted phone," instead of the other companies that start sending you those offers the second you subscribe, in hopes of locking you into 25 years worth of service because you wanted a new phone every 3 months. Verizon makes you feel like you "earned" that new phone. In reality, any carrier will happily give you a discount on a new phone at any time, as long as you are willing to sign another contract or extend your current one.

 

[MrBond]

Originally posted by: TheGizmo

Originally posted by: cornbread
I told him go ahead, I don't have any plans to change providers, especially when none of the other providers offer decent service on this mountain...

thats dumb why give in to that incentive? now you are in a new 2-yr contract I bet and won't be able to get a discounted phone price for signing a new contract...

I think it's marked on your account if you used your NE2 discount, just extending with a 2 year contract doesn't mean you lose it. When you activate a new phone on your account, they'll note if it was with a NE2 discount and your two year period starts from that point.

I know this because I bought a cheap phone a year into my plan to upgrade mine. I didn't buy it through VZW but I had to call them to activate it for some reason I can't remember. A year later, I was eligible for my NE2 discount and I called them to confirm that. At first glance they thought I wasn't eligible since I had activated a new phone the previous year, but when they saw it wasn't a VZW subsidized phone they gave me the discount.