Verizon RANT!!!!!

[orenero]

I had a huge beef with Verizon recently. Called up their headquarters and bitched a storm to whoever answered the phone. Verizon has on line billing which is suppose to make life easier when paying your cell phone bill. Up until recently everything has been smooth and I have had no complaints what so ever. Verizon made a change on their billing when you log in it says, "Your Bill of 39.99 as of Dec21 is due". It does not give a freaking DUE DATE!!!! You have to click on some BS link to go to a pdf file then on the 3rd page of that pdf file it shows the due date. What kind of garbage is that. That small change, which IMO will create more angry customers like me calling in, screwed up my online banking system which checks VZW's web site to get the due date. It is like they are making it so people do in fact screw their bills up and not pay them on time. I sincerely hope this is programming error and they will fix it soon, otherwise this is the most asinine changes I have every seen period. Even their damn email bill reminders that they send you do not have the date.

I mean show the damn billing date you idiots... RANT OFF!!!!

 

[Ornery]

1. WTF, it's the same date every month isn't it?

 

[orenero]

Originally posted by: Ornery

1. WTF, it's the same date every month isn't it?

Not all the time depending on what date it falls on, they should not have made that changes its pretty not user friendly anymore. I mean cmon at least put it in the email reminder.. What gives?

 

[CKDragon]

Verizon's entire account system is screwed up. I log into the DSL section and the phone section of their website and get two different amounts that supposedly include all the Verizon services I have.

I know there's a hundred factors that go into the big telecom merger debates, but results like this make me cringe.

CK

 

[orenero]

Originally posted by: CKDragon
Verizon's entire account system is screwed up. I log into the DSL section and the phone section of their website and get two different amounts that supposedly include all the Verizon services I have.

I know there's a hundred factors that go into the big telecom merger debates, but results like this make me cringe.

CK

I'm still cringing over this myself. It is sad when it is easier to check your bill due date on the paper statement that is is to check it on their web site or email ( which does not show this information ) , its just plain sad.. SIGH..

 

[KarenMarie]

they want you to pay as soon as possible... because they like your money collecting interest in their account instead of yours.

 

[orenero]

Originally posted by: KarenMarie
they want you to pay as soon as possible... because they like your money collecting interest in their account instead of yours.

Heh, yeah but at least tell me via email when you want me to pay, dont make me do searching. I have turned back on the paper option, ( I called to do this ), and they asked me why, I said because your online system is a pita for me to view this information.

 

[HermDogg]

Or just... pay it when you get the bill?