Verizon DSL is running slow-like.

VIAN

Diamond Member
Aug 22, 2003
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So I get Verizon DSL because it is cheaper and advertises 3Mbps down. I am close enough for the speed so I get it.

But when I go here, my speed sucks. It is really low and seems highly unstable, fluctuating from 300kbps to 1200kbps. I haven't seen it get higher than 1200kbps. On average though, I'd have to say it's 550kbps.

So I call tech support and after about 30min of testing, they say that everything from their end is great, that I connect to yahoo.com at good speeds (slowest of 11 hops was 40ms). Everything checked out. So they say they don't know, it must be from my end. So I said that when I had Cable beforehand, I was able to go to a bandwidth checking site and I would score past 3Mbps and I had much more stability. They are still stumped and can do nothing.

So I am stuck with this fluctuating speed. My cousin, 10 blocks over, get 2.7Mbps, but me oh no. I connect to websites fine and I have great ping equal to Cable, but when downloading, I do about 60kbps on average on fileshack. And you know that's BS when noone is using the servers. Right now it's at 44kbps. I've seen it go to 90kbps, but I guess that was a good day.

Update: What is very interesting however is that, on the Steam network, I get 350-1100kbps download. On average, about 750kbps. That's odd.

Update 2: So, frustrated, I called again. This is the 3rd time now and this time they send a Tech out. They checked the line and although there was something wrong with it, that they fixed. It didn't fix the problem. So I called again. Other than having great ping, the building that gives me my DSL signal says that it's clocking the speed from the Modem at 3360kbps/860kbps. Now that's great, but why doesn't it get here. Well, it could be that there is something wrong between the DSL modem and my computer, or that my computer is completely F-d up. First we assume the least worse. I had them ship me a new modem, maybe the connection from the DSL to my comp is busted, but from the modem side of things. It should arrive monday. If this doesn't work, I'll have to assume the worst.
 

VIAN

Diamond Member
Aug 22, 2003
6,575
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It's prolly kbps because fileshack servers are capped at 500kbps, and 90kB would be dling past the cap.
 

VIAN

Diamond Member
Aug 22, 2003
6,575
1
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What is very interesting however is that, on the Steam network, I get 350-1100kbps download. On average, about 750kbps. That's odd.
 

Fardringle

Diamond Member
Oct 23, 2000
9,200
765
126
I wouldn't put any faith in that Verizon test at all. I just ran it 10 times on my 5 mbit cable line and in the ~60 seconds that it took me to run the tests, I got results anywhere from 1427kpbs to 5489kbps.

Use a reliable (and consistent) speed test like these and see what results you get...
 

JackMDS

Elite Member
Super Moderator
Oct 25, 1999
29,540
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The only reliable way to measure the "Speed" of an Internet connection is to download a big file from a fast server and look at the stable rate of the Download.

I have Verizon DSL for 4 years never had a problem.

Currently the ?Speed? is 3Mb/sec. and it yields about 350-400KB/sec download,
which is slightly higher than what you should expect from a 3Mb/sec. connection?

B=Byte b=bit 8bits=1Byte.

:sun: