Vendor Satisfaction survey

[Wingznut]

Complete article at CRN.com

VENDOR SATISFACTION
Overall vendor satisfaction rating*

Three-month moving average of the data


NOV. 2004/JAN. 2005/FEB. 2005

Intel -- 61% / 55% / 58%
Cisco -- 57% / 48% / 52%
AMD -- 63% / 59% / 51%
IBM hardware, software -- 58% / 52% / 51%
Novell -- 56% / 37% / 44%
Oracle -- 59% / 47% / 42%
Computer Associates -- 46% / 38% / 41%
Citrix -- 44% / 35% / 41%
Dell -- 41% / 31% / 36%
Lexmark -- 47% / 35% / 30%
Symantec -- 43% / 28% / 29%
Veritas -- 40% / 28% / 28%


* Defined as the percentage of respondents satisfied with channel programs minus the percentage dissatisfied. Highest possible score is 100 percent.
Base: A minimum of 50 partner ratings for each vendor o distributor listed
Source: CRN Channel Satsifaction Survey

 

[Duvie]

Well just looking at the numbers I would say AMD and its sometimes partner IBM had more negative satisfactions and INtel and it croonies (cough**DELL**cough) had a positive upswing....

I would say it looks like most have negative feelings aournd the first of the year..wonder why!!!

NIce to see so many are unsatisified wth Dell as well...

 

[DrMrLordX]

Seems like a pretty meaningless article to me, but hey, what do I know? I'm just an end-user. The terms used are so vague that they convey no real information.

 

[dev0lution]

That's a channel reseller survey which has little to do with end user satisfaction, especially on a board like this. There's a whole lot of things that go into that survey such as product margins, channel programs, ease of returns or doing business, and support. Take it with a grain of salt..