• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Vehicle return laws

L

LeprechaunKing

Member
I was hoping someone could point me in the right direction. I purchased a demo car from a Hyundai dealership on Friday afternoon. I asked before I purchased the car if it had any damage. I was told it did not.

I purchased the car and wasn?t able to pick it up until Saturday, and did not have time to look it over until Saturday night, when I noticed some light scratches on the bumper. The dealership says it will be about $400 to fix.

I called them on Sunday, and they told me to come in on Monday. I came in on Monday, and they didn't think they would be able to do anything since they lost $1600 on the price of the car. I explained that I was told the car had no damage, so I thought it should be fixed. They said they would check with their GM, and get back to me on Tuesday. No call on Tuesday. I called this morning, and they were 'really busy' yesterday, and would get back to me as soon as they could.

My specific question is, is their a state or Federal law (North Dakota) stating I can either return the car within a certain number of days, or that since they misinformed me I can return the car.

I do like the car, and wouldn't mind keeping it, but with the misinformation, and the runaround thus far, I don't know that I want to do business with them. Any information, and preferably links would be appreciated!

Thanks

Ryan
 
Originally posted by: deadlyapp
light scratches can generally be buffed out...
Click to expand...

It's what caused the scratches that I'd be most concerned about...

You should have signed some condition report at delivery. If you signed off on it as not needing any work, you're at the end of the rope. You could try filing a small claims case, but that's abou it.
 
I agree it is partially my fault for not fully checking the car out. What gets me is I specifically asked if there was any damage and was told flat out - NO. Isn't there anything I can do about this other than talk to the GM?

BTW, I did sign somethign stating they were giving me the car as-is. I signed it because I was told there was no damage to fix.

Thanks again
 
you should have inspected the car prior to delivery. Most states allow 3 days to change your mind. You are past 3 days. Enjoy your new car.
 
Doh
Q I bought a car over the weekend - don't I have 3 days to return it if it isn't what I wanted?

No. There is no three-day right to cancel when purchasing a vehicle. The three-day right to cancel applies only to purchases made other than at a normal place of business, or in your home.
Click to expand...
 
Many people would say light scratches on the bumper != damage. The car is a demo, not brand-new, and some cosmetic problems are to be expected.

I'm not taking their side, just explaining why you might be having trouble getting them to agree with your position.
 
don't let them ask the GM for you, take half a day off from work and take the issue to the sales manager, and if he can't help you, the GM, and if he can't, the owner.

worse comes to worst, get the car replaced with another demo car in new condition. (the last hyndai dealership I was at, all the cars on the lot were demo cars)
 
Originally posted by: LeprechaunKing
I was hoping someone could point me in the right direction. I purchased a demo car from a Hyundai dealership on Friday afternoon. I asked before I purchased the car if it had any damage. I was told it did not.

I purchased the car and wasn?t able to pick it up until Saturday, and did not have time to look it over until Saturday night, when I noticed some light scratches on the bumper. The dealership says it will be about $400 to fix.

I called them on Sunday, and they told me to come in on Monday. I came in on Monday, and they didn't think they would be able to do anything since they lost $1600 on the price of the car. I explained that I was told the car had no damage, so I thought it should be fixed. They said they would check with their GM, and get back to me on Tuesday. No call on Tuesday. I called this morning, and they were 'really busy' yesterday, and would get back to me as soon as they could.

My specific question is, is their a state or Federal law (North Dakota) stating I can either return the car within a certain number of days, or that since they misinformed me I can return the car.

I do like the car, and wouldn't mind keeping it, but with the misinformation, and the runaround thus far, I don't know that I want to do business with them. Any information, and preferably links would be appreciated!

Thanks

Ryan
Click to expand...

This is why you inspect the car BEFORE you take it off the lot.

In this situation there is nothing you can do, the onus was on you.
 
Originally posted by: LeprechaunKing
I agree it is partially my fault for not fully checking the car out. What gets me is I specifically asked if there was any damage and was told flat out - NO. Isn't there anything I can do about this other than talk to the GM?

BTW, I did sign somethign stating they were giving me the car as-is. I signed it because I was told there was no damage to fix.

Thanks again
Click to expand...

And you took a car dealerships word on it? You deserve this.

Theres nothing 'partial' about this, I suppose you didn't get AAA to do a check up on the car either huh?
 
Originally posted by: Kalbi
You bought a Hyundai? HAHAHAHAH....
Click to expand...
Not everyone can buy a 30,000 car man. That being said hyundai is putting out some awfully good cars these days.

So why don't you go DIAF.
 
Originally posted by: mercanucaribe
Why do people buy Hyundais instead of buying GOOD Japanese used cars? What kind of service did you expect from a Hyundai dealer?
Click to expand...

actually if you really knew what you were talking about you would know that Hyundai (post 2000) have been ranked very high in terms of reliability and costumer satisfaction.

for the cost with warranty they are not bad cars.


to the OP: WTF did you expect? its not like the salesmen went over the car. He looked at it and seen that all 4 wheels were on and no dents.

Why did you NOT get out and do a walk around the car? there is a reason they have you sign something saying there is NO damage.

IF you are old enough to buy a car you are old enough to do it right. you fvcked up by not examining the car. ignore it and enjoy your new car.
 
Originally posted by: mercanucaribe
Why do people buy Hyundais instead of buying GOOD Japanese used cars? What kind of service did you expect from a Hyundai dealer?
Click to expand...


Because good japanese cars don't depreciate. I could sell my RSX for about 500 less than I bought it for a year and a half ago.
 
Originally posted by: RyanSengara
Originally posted by: mercanucaribe
Why do people buy Hyundais instead of buying GOOD Japanese used cars? What kind of service did you expect from a Hyundai dealer?
Click to expand...


Because good japanese cars don't depreciate. I could sell my RSX for about 500 less than I bought it for a year and a half ago.
Click to expand...

i take it you bought the car used otherwise who in their right mind would buy a 1 1/2 year old used car for 500 less than a brand new one..
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top