USPS Insurance Claim Problem

[LukeMan]

USPS Insurance check just arrived today (4/21). So the last issue for Larry and I to work out is how to split the check.

ISSUE IS RESOLVED

 

[keeleysam]

The seller should have refunded you immediatly, and he should have filed the claim.

He should refund you *right now*.

 

[LukeMan]

I just received an email from him with this to say:

Also if it is denied im going to file a final appeal to Consumer Advocate Office, 475 L?Enfant Plaza SW, RM 5801, Washington DC 20260-2200 .The whole thing is pissing me off and the attitude youve taken frankly sucks.The demand to be paid back and I can handle it from here on out attitude on your part is cop out. Although I understand the fact that your out the money right now this damn thing is not my fault.I am honest and dont bullshit my reputation speaks for itself but lately your "It has been long enough time" just pay me and good luck with it is bullshit

 

[Vette73]

Small claims court FTW

 

[SarcasticDwarf]

Getting the package to the buyer when there is insurance is always the seller's problem. I had FedEx lose a package a couple months ago. As soon as I had confirmation that it was lost, I refunded the money to the seller and handled the claim myself. Yeah, it took about two months, but oh well, that is the risk you take.

 

[vegetation]

Originally posted by: SarcasticDwarf
Getting the package to the buyer when there is insurance is always the seller's problem. I had FedEx lose a package a couple months ago. As soon as I had confirmation that it was lost, I refunded the money to the seller and handled the claim myself. Yeah, it took about two months, but oh well, that is the risk you take.

Not quite the same situation when the package is lost. Technically, the buyer never received anything and could justly call it fraud.

 

[SarcasticDwarf]

Originally posted by: vegetation

Originally posted by: SarcasticDwarf
Getting the package to the buyer when there is insurance is always the seller's problem. I had FedEx lose a package a couple months ago. As soon as I had confirmation that it was lost, I refunded the money to the seller and handled the claim myself. Yeah, it took about two months, but oh well, that is the risk you take.

Not quite the same situation when the package is lost. Technically, the buyer never received anything and could justly call it fraud.

Actually, in this situation FedEx flat out admitted that the item was stolen off the truck before it was delivered.

 

[intogamer]

Yes USPS Insurance is a POS and PITA

Yeah I've heard that Fedex is good with insurance.

How can you not admit about the stolen package haha.

Fedex is all computerized, your just gonna file the claim when the Fedex guy doesn't come

 

[DaiShan]

Originally posted by: keeleysam
The seller should have refunded you immediatly, and he should have filed the claim.

He should refund you *right now*.

Yeah this whole situation was completely mishandled. The seller should have refunded you the money from the get-go, after you provided him with a written statement (and pictures if necessary) of the damages. He then files the claim with the post office and they refund him. I've only had to file once, and the claim was processed while I was in the Post Office and I was handed a money order for the full insurance amount. They did mention that if it was over a certain amount it would have needed to be sent to a regional center for processing and that can take up to 6 weeks IIRC.

 

[DaiShan]

Originally posted by: LukeMan
I just received an email from him with this to say:

Also if it is denied im going to file a final appeal to Consumer Advocate Office, 475 L?Enfant Plaza SW, RM 5801, Washington DC 20260-2200 .The whole thing is pissing me off and the attitude youve taken frankly sucks.The demand to be paid back and I can handle it from here on out attitude on your part is cop out. Although I understand the fact that your out the money right now this damn thing is not my fault.I am honest and dont bullshit my reputation speaks for itself but lately your "It has been long enough time" just pay me and good luck with it is bullshit

He is 100% wrong. He sold you an undamaged computer. You did NOT receive what you paid for. You should take pictures of the damage, and return the item to him, at which point he should issue you a refund. However, you've completely convoluted the issue by requesting that the insurance be paid to you directly (I don't recall this being an option when I filed)

 

[Shenkoa]

Contact the Better Buisness Burea about USPS.

 

[BigJ]

Originally posted by: DaiShan

Originally posted by: keeleysam
The seller should have refunded you immediatly, and he should have filed the claim.

He should refund you *right now*.

Yeah this whole situation was completely mishandled. The seller should have refunded you the money from the get-go, after you provided him with a written statement (and pictures if necessary) of the damages. He then files the claim with the post office and they refund him. I've only had to file once, and the claim was processed while I was in the Post Office and I was handed a money order for the full insurance amount. They did mention that if it was over a certain amount it would have needed to be sent to a regional center for processing and that can take up to 6 weeks IIRC.

Originally posted by: keeleysam
The seller should have refunded you immediatly, and he should have filed the claim.

He should refund you *right now*.

QFT.

OP, if you don't mind, I'd like you to PM me the handle of this trader so I know not to do business with them in the future.

 

[daveymark]

sounds like a potential DNT list candidate. PM me his nick so I can process his application

EDIT: nvm, I did a little bit of detective work and figured it out on my own

 

[Looney]

Man, the seller should definitely have refunded you immediately, and worked on the claim himself. He's partly at fault for sh1tty packaging.

 

[DaiShan]

Originally posted by: BigJ

Originally posted by: DaiShan

Originally posted by: keeleysam
The seller should have refunded you immediatly, and he should have filed the claim.

He should refund you *right now*.

Yeah this whole situation was completely mishandled. The seller should have refunded you the money from the get-go, after you provided him with a written statement (and pictures if necessary) of the damages. He then files the claim with the post office and they refund him. I've only had to file once, and the claim was processed while I was in the Post Office and I was handed a money order for the full insurance amount. They did mention that if it was over a certain amount it would have needed to be sent to a regional center for processing and that can take up to 6 weeks IIRC.

Originally posted by: keeleysam
The seller should have refunded you immediatly, and he should have filed the claim.

He should refund you *right now*.

QFT.

OP, if you don't mind, I'd like you to PM me the handle of this trader so I know not to do business with them in the future.

Yeah, it's been a while since I've traded here, but I'd also appreciate it if you could PM his nick to me so that I can add him to my DNT list. Also, please remember to leave appropriate heatware for the trade so others know what went down.

 

[daveymark]

it's pretty easy to figure out who the seller is....

 

[mrmudcat]

I am the seller and just saw this post.First I dont appreciate all the replies about this situation without knowing the full story.I'm the top trader on the futuremark forums with over 100+ trades never one problem .My heat is 50 +and ebay over 100+! The comments about how the claim should of been handled and it is my fault on the packaging is just crap replies from some of you.My reputation speaks for itself and some of the feedback in this thread is irresponsible. As of today the buyer recieved the ins. check from usps and now wants his $390 plus $125 and he still has a speaker package of mine that was part of the deal.As a seller all im entitled to refund is his $390 but im going the extra step and compensating for the time.I ve been 100% in touch with the buyer everyday he has needed me .Dont know what else to say but wow how quick some of you guys are to judge.

 

[mrchan]

Originally posted by: mrmudcat
I am the seller and just saw this post.First I dont appreciate all the replies about this situation without knowing the full story.I'm the top trader on the futuremark forums with over 100+ trades never one problem .My heat is 50 +and ebay over 100+! The comments about how the claim should of been handled and it is my fault on the packaging is just crap replies from some of you.My reputation speaks for itself and some of the feedback in this thread is irresponsible. As of today the buyer recieved the ins. check from usps and now wants his $390 plus $125 and he still has a speaker package of mine that was part of the deal.As a seller all im entitled to refund is his $390 but im going the extra step and compensating for the time.I ve been 100% in touch with the buyer everyday he has needed me .Dont know what else to say but wow how quick some of you guys are to judge.

Your reputation doesn't speak for anything. 50+ heat, is nothing. You sold him an undamaged computer for $390. You recieved $390, where is his computer?

You should have refunded him LONG ago.

 

[amdskip]

Where did the $125 amount come from?

 

[mrmudcat]

Originally posted by: mrchan

Originally posted by: mrmudcat
I am the seller and just saw this post.First I dont appreciate all the replies about this situation without knowing the full story.I'm the top trader on the futuremark forums with over 100+ trades never one problem .My heat is 50 +and ebay over 100+! The comments about how the claim should of been handled and it is my fault on the packaging is just crap replies from some of you.My reputation speaks for itself and some of the feedback in this thread is irresponsible. As of today the buyer recieved the ins. check from usps and now wants his $390 plus $125 and he still has a speaker package of mine that was part of the deal.As a seller all im entitled to refund is his $390 but im going the extra step and compensating for the time.I ve been 100% in touch with the buyer everyday he has needed me .Dont know what else to say but wow how quick some of you guys are to judge.

Your reputation doesn't speak for anything. 50+ heat, is nothing. You sold him an undamaged computer for $390. You recieved $390, where is his computer?

You should have refunded him LONG ago.

Please dont reply without knowing what your talking about ,I have more than just 50+heatware .It would help to know the facts before commenting.

 

[BigJ]

Originally posted by: mrmudcat

Originally posted by: mrchan

Originally posted by: mrmudcat
I am the seller and just saw this post.First I dont appreciate all the replies about this situation without knowing the full story.I'm the top trader on the futuremark forums with over 100+ trades never one problem .My heat is 50 +and ebay over 100+! The comments about how the claim should of been handled and it is my fault on the packaging is just crap replies from some of you.My reputation speaks for itself and some of the feedback in this thread is irresponsible. As of today the buyer recieved the ins. check from usps and now wants his $390 plus $125 and he still has a speaker package of mine that was part of the deal.As a seller all im entitled to refund is his $390 but im going the extra step and compensating for the time.I ve been 100% in touch with the buyer everyday he has needed me .Dont know what else to say but wow how quick some of you guys are to judge.

Your reputation doesn't speak for anything. 50+ heat, is nothing. You sold him an undamaged computer for $390. You recieved $390, where is his computer?

You should have refunded him LONG ago.

Please dont reply without knowing what your talking about ,I have more than just 50+heatware .It would help to know the facts before commenting.

:roll:

Yea, you're a real gem of a trader.

How old are you, 15?

 

[mrmudcat]

The ins paid out $1050 the buyer wants his $390+$150-160 plus the speakers he has already.,

 

[mrmudcat]

Originally posted by: BigJ

Originally posted by: mrmudcat

Originally posted by: mrchan

Originally posted by: mrmudcat
I am the seller and just saw this post.First I dont appreciate all the replies about this situation without knowing the full story.I'm the top trader on the futuremark forums with over 100+ trades never one problem .My heat is 50 +and ebay over 100+! The comments about how the claim should of been handled and it is my fault on the packaging is just crap replies from some of you.My reputation speaks for itself and some of the feedback in this thread is irresponsible. As of today the buyer recieved the ins. check from usps and now wants his $390 plus $125 and he still has a speaker package of mine that was part of the deal.As a seller all im entitled to refund is his $390 but im going the extra step and compensating for the time.I ve been 100% in touch with the buyer everyday he has needed me .Dont know what else to say but wow how quick some of you guys are to judge.

Your reputation doesn't speak for anything. 50+ heat, is nothing. You sold him an undamaged computer for $390. You recieved $390, where is his computer?

You should have refunded him LONG ago.

Please dont reply without knowing what your talking about ,I have more than just 50+heatware .It would help to know the facts before commenting.

:roll:

Yea, you're a real gem of a trader.

How old are you, 15?

wow im 40 and cannot believe the treatment or remarks of some of you guys.

 

[BigJ]

Originally posted by: mrmudcat

Originally posted by: BigJ

Originally posted by: mrmudcat

Originally posted by: mrchan

Originally posted by: mrmudcat
I am the seller and just saw this post.First I dont appreciate all the replies about this situation without knowing the full story.I'm the top trader on the futuremark forums with over 100+ trades never one problem .My heat is 50 +and ebay over 100+! The comments about how the claim should of been handled and it is my fault on the packaging is just crap replies from some of you.My reputation speaks for itself and some of the feedback in this thread is irresponsible. As of today the buyer recieved the ins. check from usps and now wants his $390 plus $125 and he still has a speaker package of mine that was part of the deal.As a seller all im entitled to refund is his $390 but im going the extra step and compensating for the time.I ve been 100% in touch with the buyer everyday he has needed me .Dont know what else to say but wow how quick some of you guys are to judge.

Your reputation doesn't speak for anything. 50+ heat, is nothing. You sold him an undamaged computer for $390. You recieved $390, where is his computer?

You should have refunded him LONG ago.

Please dont reply without knowing what your talking about ,I have more than just 50+heatware .It would help to know the facts before commenting.

:roll:

Yea, you're a real gem of a trader.

How old are you, 15?

wow im 40 and cannot believe the treatment or remarks of some of you guys.

When you're a bad trader, expect these kinds of remarks.

I don't care if you had 1000+ Heatware. You made your buyer wait over 5 months for a refund, which should've been given to him immediately after you were informed the package was damaged.

 

[mrmudcat]

Not that i need to address you anymore but this was not requested by the buyer as we filed a claim . I am not a bad trader im the top trader at futuremark and have never had a problem ,ive been in contact everyday with the buyer.I also help find bad traders and resolve scams at that forum .Ive also done the same here with a couple of trolls.Thanks for the remarks though about a situation you know nothing about.