User Rant Time.

[OutHouse]

I am pissed at a stupid ass user in finance who is a major pain in my ass. i swear everything she touches breaks and i don?t have time to babysit her or to train her on how to use her special software and its not damn job to begin with. I am sys admin meaning server side support not the ****** helpdesk. You got a problem, submit a support ticket for it, don?t come to my office when I am in the middle of building a crystal XI reports environment and demand that I drop everything I am doing fix your god damn problem. F*ck off!!!

 

[FoBoT]

:camera:'s?

 

[leftyman]

 

[deerslayer]

"having sex with your pregnant wife is like putting gas in a car you already wrecked"

LOL

 

[HN]

I feel for you. I had to condition myself to automatically say "Could you write up a ticket for it?"

 

[iroast]

"I'm in the middle of something important. Could you come back later, or call Help Desk?"

 

[vrbaba]

Originally posted by: FoBoT
:camera:'s?

 

[SlowSpyder]

I do feel your pain, but when a non support person gives in and gives support once, what do you expect to happen in the future? Like giving a stray cat milk...

 

[GDaddy]

Originally posted by: SlowSpyder
I do feel your pain, but when a non support person gives in and gives support once, what do you expect to happen in the future? Like giving a stray cat milk...

Just about to say the same thing, better to say "no" the first time, and kinda piss them off alittle, then say "yes" a couple of times then say "no" and really upset them

 

[MagnusTheBrewer]

Originally posted by: GDaddy

Originally posted by: SlowSpyder
I do feel your pain, but when a non support person gives in and gives support once, what do you expect to happen in the future? Like giving a stray cat milk...

Just about to say the same thing, better to say "no" the first time, and kinda piss them off alittle, then say "yes" a couple of times then say "no" and really upset them

Which is why you have to do your best to educate your users, not about the problem or how to fix it but, how to determine what kinds of problems are handled where. I have seen way to many techs who either lack the social skills or, the interest to gain them or, make it painfully obvious that they consider users too dumb to comprehend anything about the technology the tech/admin supports.

 

[moshquerade]

must be she's not hot.

 

[Kev]

i guess she's a fatty otherwise you wouldn't mind

 

[nakedfrog]

6.5/10
Good potential, but lacks followthrough. I can feel your anger, but it's unfocused and vague.