USB Mouse/Driver issue

[Onehate]

The mouse has worked for years and has worked with no issues since I installed 8.1 afew weeks ago. What is happening right now is in windows the light does not come on showing the optical drive is working.

In troubleshooting I can go into BIOS, it works fine there, load into windows no love. When I navigate into Device Manager and look under Mouse and other pointing devices I see an HID compliant mouse. I scroll down to other devices and I see Logitech USB Optical Mouse with a yellow exclamation next to it.

I have tried to update the Logitech Optical driver, Windows cannot find the file. I have also tried uninstalling both the HD compliant Mice driver and the Logitech Optical USB driver. Then restart the PC and then plugged the mouse in and still the same thing. The port works with a flash drive, and this is happening no matter what usb port I plug the mouse into.
I want to add this, when I was first installing my ATI GPU drivers this happened, I did a system restore and it resolved the issue. I have not tried yet to reinstall the GPU drivers as I have been wanting to get to the bottom of the issue. This is the second time this has happened, and very confident a restore will resolve the issue but I would like to get to the root cause, b/c I need to get these drivers on the computer.

 

[Berryracer]

Can you try connecting the mouse only with no other USB device plugged in?

Wireless Mice have a problem if connected next to an external USB port next to it.

So for example on my laptop, I have 2 ports on the left and 2 ports on the right, I connect the mouse to the right port and the USB external Hard disks on the left ports so they are not next to the mouse otherwise it would stutter and lag like hell

 

[Onehate]

Thanks for the response, I did not realize that, might explain an issue I am having with one of my other computers and the wireless mouse I am using with that one, but this is not the issue here.

This is not a wireless mouse, its just a run of the mill/generic usb wired opitcal mouse.

 

[denis280]

did you try with another mouse???

 

[Onehate]

Ok so I brought over my Logitech G500 and the install software. It booted up with the mouse in the USB port, nothing happened. I checked my driver and saw the G500 icon with the yellow exclamation next to it. I pulled my driver install, ran that. Once it finished and loaded into the logitech app gui it told me no device detected. I checked my device manager and the icon is still there with the yellow exclamation next to it. I rebooted into EFIU and again the mouse works great.

Any thoughts here?

 

[Berryracer]

Ok so I brought over my Logitech G500 and the install software. It booted up with the mouse in the USB port, nothing happened. I checked my driver and saw the G500 icon with the yellow exclamation next to it. I pulled my driver install, ran that. Once it finished and loaded into the logitech app gui it told me no device detected. I checked my device manager and the icon is still there with the yellow exclamation next to it. I rebooted into EFIU and again the mouse works great.

Any thoughts here?

no clue to be honest, Windows 8.1 has been very flaky when it comes to USB devices and the ugly thing is you can't instlal any USB 3.0 drivers as they simply won't install since they're integrated into the OS

 

[Onehate]

Ouch, didnt realize that about 3.0 drivers. I am going to give this another day or so to see if I can fix this, if not I will either reinstall or go down to 7. I wanted to try 8.1 b/c its supposed to run alot faster then 7 but if its not going to work, screw it...

 

[TheRyuu]

Do you really need the Logitech software? It should work fine without having to install anything (even the DPI buttons should work just fine, you just have to know what the DPI steps are when messing with it).

no clue to be honest, Windows 8.1 has been very flaky when it comes to USB devices and the ugly thing is you can't instlal any USB 3.0 drivers as they simply won't install since they're integrated into the OS

That's because Windows 8.1 actually has native support for USB 3.0 which I would prefer over 7. I've never had problems with USB 3.0 over here, maybe it's just you?

 

[Onehate]

The issue is that Windows 8.1 stopped reconiginzing the drivers. I tried to hard install the logitech drivers and that still did not do anything to help. It was showing me no device detected in the Logitech GUI. I am not sure what was the cause of the issue, I just reformatted and so far its running fine.... Although I am afraid to breath to hard on the computer in fear that the issue will pop back up....