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USB Flashdrive reboots computer just by touch case!

UltraSmooth

Junior Member
My office server has backups that are downloaded by the managers via SanDisk Cruzer min flash drivers via the front panel USB ports. Lately when they go to plug in the flash drive the computer just shuts down. What's crazy is that just touching the usb drive off the port causes the shutdown, the drive is not even started to be inserted.

What could be causing this? Some static problem or electrical problem? This has been replicated on a couple of flash drivers so it's not isolated to one. This is something that has just started happening recently. After the computer is brought back up you can plug in the device without any problems.

Anyone have any ideas/suggestions?

Thanks.
 
now this is something I have not heard of before. I will watch this for sure...

good luck finding out the answer
 
Yah, it's quite bizarre. I don't know what to check. The computer and monitor are plugged into a UPS so I would think everything is grounded. I wouldnt' even mind if it crashed after it was inserted , I could mark it up to drivers or something.
 
Anything happen if you tough a finger to the ports? A scewdriver (dont stick it into the port, hold it at 90° orientation to the port)?
 
Ok on further testing (and crashing) I determined that it must be some electric shock or static causing the shutdown. I just touched a screwdriver off the front usb port and the pc crashed the same way. Also I noticed when I touch the front of the case with my finger I feel a little static shock like you get when you scuff your feet on the floor and touch a door knob or something.

So how do I go about getting rid of this static charge, is it the computer or us? Strange this wasnt' happening before.
 
Just check that the gnd wire is properly connected to the mobo.
Check the rest of the chassis - if you touch the other ports with a screwdriver, what happens?
Especially try the back usb ports
 
Originally posted by: UltraSmooth
Ok on further testing (and crashing) I determined that it must be some electric shock or static causing the shutdown. I just touched a screwdriver off the front usb port and the pc crashed the same way. Also I noticed when I touch the front of the case with my finger I feel a little static shock like you get when you scuff your feet on the floor and touch a door knob or something.

So how do I go about getting rid of this static charge, is it the computer or us? Strange this wasnt' happening before.

I also worry about that.. you could easily fry your USB port controllers, which, in the case of front-panel ones attached directly to the mobo's chipset, you could also fry your mobo's chipset in strange and mysterious ways.

I think that Intel should specify that for externally-accessable USB (and other) ports, there should be a small square metal panel also mounted near the ports, and explicitly tied to chassis ground (perhaps through a small resistor?), as a static-discharge plate.

I had an experience like that, working in an office with newly-installed carpet (evil!!!!). If you walked across the room, and put your hand mearly 1" away from the metal doorframes when walking out, you would get a nifty shock, and see static arcing to the doorframe. (Well, maybe not 1", but you wouldn't even have to touch the frame.) Likewise, I once sat down at a machine to fix something, touched the mouse, and ZAP!... turned out that I had fried the multi-I/O card in the PC. Thankfully nothing else (no mobo/RAM/CPU), and the mouse itself seemed to be OK as well, surprisingly enough.

Static and computers definately DO NOT mix.. it's a shame that Intel didn't impliment some safeguards into the spec regarding this.

As far as a solution, various companies sell static-dissipation mats and whatnot, get one of those, attach it somehow to the PC, and make sure that you inform in no uncertain terms that anyone intending to use the USB ports, MUST touch the anti-static pad first.

(Even better, really, would be a *metal* USB-port cover, that was grounded, that they would have to open in order to get access to the USB ports. Perhaps that is what Intel should specify for externally-accessable front-panel USB ports.)
 
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