Question USB connects/disconnects constantly

[Markfw]

I googled it, and it said reinstall the USB drivers. If I go to ASUS website, it only has a download for chipset, and I downloaded and I think I installed it. Still happens, no change.

PRIME X670E WIFI

 

[A///]

X670 seems to still have the X570 USB dropout bug.

 

[VirtualLarry]

X670 seems to still have the X570 USB dropout bug.

That sounds most unfortunate.

 

[A///]

That sounds most unfortunate.

I learned it a couple days ago trawling through old online posts. nuts to spend that kind of good money on a product with issues that still haven't een addressed.

 

[Markfw]

Trying to reply, it happened, its almost every 5 minutes. WTF ? anybody with any ideas ? BTW, out of my SIX x570 and 5 x670, only this ASUS piece of crap is doing this. All the others x570 is fins, and x670 ASRock are fine. But ASUS X670E prime has been a piece of crap since I bought it. The reboot issue (can do a -25 on PBO CO or any number I have tried so far)

 

[A///]

Trying to reply, it happened, its almost every 5 minutes. WTF ? anybody with any ideas ? BTW, out of my SIX x570 and 5 x670, only this ASUS piece of crap is doing this. All the others x570 is fins, and x670 ASRock are fine. But ASUS X670E prime has been a piece of crap since I bought it. The reboot issue (can do a -25 on PBO CO or any number I have tried so far)

From what I read, most of it seems to affect Asus motherboards, some MSI and the rare asrock. This makes me think this is an amd issue and not specifically an aib issue.

 

[Markfw]

From what I read, most of it seems to affect Asus motherboards, some MSI and the rare asrock. This makes me think this is an amd issue and not specifically an aib issue.

if ASRock is rare, but ASUS has it all the time, I would guess drivers, and ASUS drivers suck.

 

[H433x0n]

if ASRock is rare, but ASUS has it all the time, I would guess drivers, and ASUS drivers suck.

It’s sort of universal across all motherboards (some are better than others of course) but it ultimately comes down to silicon quality & bios configuration. I had this issue on my 7950X and it went away by manually increasing vSOC to 1.35V (this was late last year before I knew that was potentially dangerous). I had a DDR5-6000 64Gb kit w/ EXPO enabled fwiw.

I would definitely remove any type of undervolt first since that could solve it all by itself. If that doesn’t solve it then increase vSOC by 0.05V until the issue subsides. If neither of those fixes it then swap CPU + motherboard since there is no known easy fix.

 

[A///]

if ASRock is rare, but ASUS has it all the time, I would guess drivers, and ASUS drivers suck.

Asrock may be rare because the take rate of their boards is so low compared to other AIBs? For x570 I always assumed the bug was an AMD one because they did a majority of the chipset design iirc and didn't think it'd be a problem with x670 because asmedia was brought in once again to develop the chipset.

 

[mxnerd]

It seems a common issue since Win10. It comes and goes and it's annoying, happens on my old DELL machine too. Reboot several times might eventually fix it.

 

[MichaelWatson]

Consider updating the BIOS of your ASUS X670E Prime motherboard; sometimes, this resolves compatibility or stability issues. Additionally, ensure that your power supply unit (PSU) is providing sufficient power for your setup, as inadequate power can cause random reboots.

 

[Markfw]

Consider updating the BIOS of your ASUS X670E Prime motherboard; sometimes, this resolves compatibility or stability issues. Additionally, ensure that your power supply unit (PSU) is providing sufficient power for your setup, as inadequate power can cause random reboots.

Thanks, I did that a month ago (the bios) and the power supply is a 1200 watt gold

 

[Tup3x]

X670 seems to still have the X570 USB dropout bug.

It took over two years to fix the USB issues I had. Latest BIOS has pretty much fixed it all (I think). It was really rough at first though...

 

[H433x0n]

Thanks, I did that a month ago (the bios) and the power supply is a 1200 watt gold

Did you try the adjustments I mentioned earlier? I’m fairly certain that will clear it up (it did for me).

 

[Chicken76]

@Markfw Don't use the chipset drivers from Asus' website. Get them directly from AMD.
And keep an eye on bios release notes. I remember on AM4 the fix was through newer bioses and it was specifically mentioned in the release notes. To be honest, even if they don't list it in the changelog I would still upgrade to the latest because sometimes the number of changes is too big to be listed.